Making an autotext entry permanent

[Guest]

I make sure the (normal) global template is selected when I create an
autotext entry and subsequently assign a keyboard shortcut. However, these
settings disappear on the next occasion that I start Word and want to make
use of them. The autotext entry disappears from the list. What might I be
doing wrong please? TIA ... Greg

 

[garfield-n-odie [MVP]]

Is Adobe Acrobat 7.0 installed on the computer? If yes, then the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot template
(which is where autotext entries are stored). See
http://www.adobe.com/support/techdocs/331259.html for several
solutions to the problem.

 

[Guest]

Garfield, I do have that software so will download the update. Excellent
work, thanks .... Greg

 

[Charles Kenyon]

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.
See also http://www.adobe.com/support/techdocs/331259.html.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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