Pegasus (MVP) said:
SC Tom said:
And will add more rows. I had a mechanical engineer at work that thought
he needed to open just about anything that had an 'exe' extension as soon
as he started XP. I have seen his PC with 4 rows of opened programs. Plus
he felt he only needed to reboot once a week or so. Needless to say, he'd
call me because it ran like molasses in Alaska. I'd ask him when he last
rebooted, and sometimes he couldn't remember, it had been that long.
Engineers!! And we let them drive and vote?!?!
SC Tom
Now now, take it easy, I'm an engineer myself! Perhaps you would care to
call them "users" rather than "engineers"!
As an administrator you don't ***ask*** people when they last rebooted
their machines. You find out for yourself, using one of these commands:
net statistics workstation
net statistics server
uptime.exe [RemoteComputerName]
AFAIR, uptime.exe is included with the Windows Resource Kit.
I usually waited until he'd call, then tell him to close everything before
lunch and I'd fix it for him. We had a reboot program from one of the
resource kits installed on all the company machines, so I'd just remote in
and reboot him. No big deal to me, but he seemed to think it was a waste of
his time to shut his PC off at night as per company policy.
I have nothing against engineers; some of my best friends are engineers wink
wink, nudge nudge
They are a small company, a subsidiary of a larger office in Ohio, with
about 25 users (at my retirement time). 15 were engineers, the rest were
various office and shop floor workers. I had more trouble with the
engineers' machines than I did with any 5 of the others added together. Not
complaining; it was my job and I loved it, but it seemed that any time one
of them had a problem, they would spend all kinds of time trying to fix it
themselves before contacting me. By then, it would be so screwed up, it
would take twice as long to fix it than if they had called me right off the
bat. Most of the other users would call immediately if there was a problem.
Get in, get it fixed, get out. Everybody's happy.
SC Tom