MailScanner disarming pdf attachments

  • Thread starter Thread starter aidm
  • Start date Start date
A

aidm

How do I get MailScanner to stop 'disarming' pdf attachments received via
e-mail ? These attachments are from a very specific website and I need to
print them for tax/business purposes, but when opened they have been turned
into gobbledegook.
 
We can't offer support for third party apps. My advice would be to uninstall
MailScanner if you want Windows Mail to work properly.
 
aidm said:
How do I get MailScanner to stop 'disarming' pdf attachments received via
e-mail ? These attachments are from a very specific website and I need to
print them for tax/business purposes, but when opened they have been
turned
into gobbledegook.
Click to expand...


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 

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