mailbox.pst is not a personal folders file

[Brenda]

Hello,

One of my users receives the following message when he
tries to open up his Microsoft Outlook 2000:

The action could not be completed. The
file ...\mailbox.pst is not a personal folders file.

It was working earlier in the day how could mailbox.pst
not be a personal folders file anymore? What can I do to
make it a personal folders file again?

Thanks.

 

[Ken Piper]

Make sure the path is correct. If outlook is trying to load from a path to
the user's profile, and that profile has changed, been moved, copied, etc.
the path will be wrong.

So, Double-check that full path, and search the system for mailbox.pst and
make sure the right one is in the right place...

 

[Guest]

Search for the file and see if you can find it. If you
can, try to repair it. If the file is not there, go to
Control Panel - Mail - MS Exchange Settings and remove it.
Then, create another one.

 

[Guest]

I have the same problem trying to open a pst file I have from my old job to the new job. What should I do. I am sure on the path of the pst file. How do I ensure the user profile path is correct?

 

[Milly Staples [MVP - Outlook]]

The path for the outlook.pst file does not matter. You can put it anywhere
and use Outlook File->OPen->Personal Folders File and point it to the
location where you stashed the file. I keep mine on a second hard drive for
safety.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, stelios symeonides
asked:

| I have the same problem trying to open a pst file I have from my old
| job to the new job. What should I do. I am sure on the path of the
| pst file. How do I ensure the user profile path is correct?