Mail Mergeing lables

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My problem is; When I try and mail merge (lables) from Microsoft Word (2003)
using an contact folder from Outlook (2003) the folder appears with the
addresses and then I get a message from Microsoft saying it has encountered a
major problem and must close. It automatically saves the file but when it
reopens there is nothing in the there. Should I try and reinstall Outlook or
is this using a shovel to kill a fly.
 
how are you starting the merge?

where is the error? Look on the error report details before sending it to
MS - it should say what files caused a problem with another file.
 
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