mail fails to arrive

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Guest

I use Norton's total package and windows live onecare. For more than four
weeks, some of expected and thus legitemate mail arrives in my webmail but
disappears between it and my In-box of Outlook. I think it's the gremlins,
what do you think? If it does not fall into this category I apologize.
Thanks Nurmi
 
If you turn off Norton's email scanning, does that improve the situation?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Nurmi asked:

| I use Norton's total package and windows live onecare. For more than
| four weeks, some of expected and thus legitemate mail arrives in my
| webmail but disappears between it and my In-box of Outlook. I think
| it's the gremlins, what do you think? If it does not fall into this
| category I apologize. Thanks NurmiIf
 
Hallo Milly, turning off both firewalls - Windows XP SP2 as well as Norton
did not help. Messages in my WebMail of my Provider fail to fall into my
In-folder of Outlook. Yet when I used Outlook to send an e-mail to myself it
returned. While experimenting I noticed that sites like this discussion
group fail to open when Norton's firewall is enabled. A number of
technicians from my provider have tried to find the root of this problem up
to and including taking over my computer. They have nothing more to offer.
I hope you have the solution? Thanks and a good sunday. Nurmi

Nurmi said:
Thank you for replying Milly! I shall try and report back to this group.

Milly Staples said:
If you turn off Norton's email scanning, does that improve the situation?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Nurmi asked:

| I use Norton's total package and windows live onecare. For more than
| four weeks, some of expected and thus legitemate mail arrives in my
| webmail but disappears between it and my In-box of Outlook. I think
| it's the gremlins, what do you think? If it does not fall into this
| category I apologize. Thanks NurmiIf
 
I meant to turn off mail scanning, not the firewall. Try just the email part of Norton.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Nurmi asked:

| Hallo Milly, turning off both firewalls - Windows XP SP2 as well as
| Norton did not help. Messages in my WebMail of my Provider fail to
| fall into my In-folder of Outlook. Yet when I used Outlook to send an
| e-mail to myself it returned. While experimenting I noticed that
| sites like this discussion group fail to open when Norton's firewall
| is enabled. A number of technicians from my provider have tried to
| find the root of this problem up to and including taking over my
| computer. They have nothing more to offer. I hope you have the
| solution? Thanks and a good sunday. Nurmi
|
| "Nurmi" wrote:
|
|| Thank you for replying Milly! I shall try and report back to this
|| group.
||
|| "Milly Staples [MVP - Outlook]" wrote:
||
||| If you turn off Norton's email scanning, does that improve the
||| situation?
|||
||| --Â
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, Nurmi asked:
|||
|||| I use Norton's total package and windows live onecare. For more
|||| than four weeks, some of expected and thus legitemate mail arrives
|||| in my webmail but disappears between it and my In-box of Outlook.
|||| I think it's the gremlins, what do you think? If it does not fall
|||| into this category I apologize. Thanks NurmiIf
 

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