Machine re-infested



A family member's machine was infected. I removed approximately 6 Trojans, 4
unknown variants and 701 infected files using MBAM, SAS and Vipre. Before I
could erect more defenses the family member used the machine and left it in
the sleep mode for 96 hours, not letting me conclude my work. The machine is
now re-infected and those utilities are compromised. I get are fake scans.
I cannot get into the fire wall, user accounts or security panel. I don't
want to wipe the drive because I do not have an OS to replace XP Home SP2.
Any suggestions will be much appreciated.

Bill Sanderson

Restart the machine in safe mode with networking. Go to and
do a full scan.

This will take a long time, but it will get the machine clean in the end.

Alternatively, call Microsoft pss. In the U.S. or Canada 1-866-pcsafety is
a toll-free call, and there's no charge for support for virus, spyware, or
problems related to security patches. If you are elsewhere in the world,
call the nearest number for paid Microsoft support. The call may not be
toll-free, but the support will be free.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question