Machine keeps crashing

B

Big Bill

when I do extended tasks like making big zip files or copying hundreds
of megs from one drive to another, or running disk refrags.

I've got a partitioned SATA drive, Maxtor, I've run the SEAgate
diagnostics on it and there's no bad sectors or anything so I'm
thinking registry problems. Is there a procedure please?

Many thanks,

BB
 
G

Gerry

Bill

Please post a complete copy of the Error Report in Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
B

Big Bill

Bill

Please post a complete copy of the Error Report in Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

I get this;

The server %1 did not register with DCOM within the required timeout.
only there's a whole lot more yada in there in this bit %1 as I expect
you'll guess, and I can't understand how to navigate to the right bit
in the register. I also can't copy and paste from the error.
I think I have to find the registry entry in the registry, do I not?
Cutting and pasting it would seem logical but it doesn't copy or cut
from the event viewer, there's no context menu.

BB
 
G

Gerry

Bill

"When I double click the two pages logo, nothing happens." It does
happen. It is just that that there seems to be nothing happening. What
happens is that the whole text of the Report is added to your Clipboard.
If you have any empty document open and place the cursor in the
document, right click and select paste it pastes the report into your
document. You are not the first to not realise what is happening.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
B

Big Bill

Bill

"When I double click the two pages logo, nothing happens." It does
happen. It is just that that there seems to be nothing happening. What
happens is that the whole text of the Report is added to your Clipboard.
If you have any empty document open and place the cursor in the
document, right click and select paste it pastes the report into your
document. You are not the first to not realise what is happening.


You mean, like this?

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 14/10/2007
Time: 16:52:33
User: NT AUTHORITY\SYSTEM
Computer: SEMPRON
Description:
The server {222F1C6D-F430-4B76-B3F1-1FE92E214AD3} did not register
with DCOM within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

So now I have to go hunt down {222F1C6D-F430-4B76-B3F1-1FE92E214AD3}
in the registry, I suppose.

I'd feel more confident about this if the event log had logged
anything at all at 17.12 or even close to it when the machine crashed
again tonight :-(

BB
 
G

Gerry

Bill

That's not an Error resulting in a crash.

Start, Run, type "regedit" without quotes and hit ENTER. Place cursor on
My Computer and use Edit, Find with 222F1C6D-F430-4B76-B3F1-1FE92E214AD3
as the Search criteria. I think you already knew this but have given the
detail just in case you couldn't remember them.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on the
My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

What is your computer make and model?

What is your Windows XP CD as it is described on the face of the CD?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
B

Big Bill

Bill

That's not an Error resulting in a crash.

Start, Run, type "regedit" without quotes and hit ENTER. Place cursor on
My Computer and use Edit, Find with 222F1C6D-F430-4B76-B3F1-1FE92E214AD3
as the Search criteria. I think you already knew this but have given the
detail just in case you couldn't remember them.

Yah, I did do that actually but what it came up with didn't help me
much, it didn't sound like a program.
Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on the
My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

OK, done that now, thanks. Incientally I cleaned out a whole load of
programs I never use from the machine yesterday evening and it didn't
crash last night while it was trying to run defrag, something it
normally does. It didn't run defrag properly, that seems to have
frozen, but the machine itself remained functioning. That's the first
time for ages. I cleaned out all the gloop left in the registry using
CCleaner, something I'm coming to trust. I've used Toniarts
Easycleaner in the past but it won't run on this machine, dunno why.
Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

While we're on the subject, what d'ya think this might be?

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 14/10/2007
Time: 21:28:14
User: SEMPRON\Administrator
Computer: SEMPRON
Description:
The Remote Access Connection Manager service was successfully sent a
start control.

I'm wondering, is this a virus I see before me? I get that message a
lot, and I certainly haven't knowingly asked anything to go remotely
accessing anything.
Are there any yellow question marks in Device Manager?
Nope.

What is your computer make and model?

It's an Ebay baby!
What is your Windows XP CD as it is described on the face of the CD?

I don't think I have one. I seem to recall I upgraded it to SP2
myself. This is my first XP machine. It's also my first SATA drive and
I remember I had big fun installing it, which makes me think, maybe I
did have a Windows CD with it after all, else how did I do it? I've
had it quite a while.

BB
 

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