lsass.exe or is it isass.exe

[Sardonix]

Hi,

I've been having trouble getting around a boot up problem. On start up
I get the error message "lsass.exe - Bad File The attributes of the
specified mapping file for a section of memory cannot be read". I've
done some searching on the internet and find that windows has a patch
for this problem and that my system may be infected with virus. I've
downloaded the windows patch and a program to get rid of the virus but
I can't get windows to load long enough to install the software.
I've been trying to follow instructions that say "To stop the shutdown,
click start/run" but in my case clicking the OK button on the above
error message restarts the the machine and I'm stuck in a loop. How can
I get to start button?

Any advice would be greatly appreciated.

D. R.

 

[Brian A]

Download/Install/Run the MS Malicious Software Removal tool:
http://www.microsoft.com/security/malwareremove/default.mspx

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[David H. Lipman]

From: "Sardonix" <[email protected]>

| Hi,

| I've been having trouble getting around a boot up problem. On start up I get the error
| message "lsass.exe - Bad File The attributes of the specified mapping file for a
| section of memory cannot be read". I've done some searching on the internet and find
| that windows has a patch for this problem and that my system may be infected with
| virus. I've downloaded the windows patch and a program to get rid of the virus but I
| can't get windows to load long enough to install the software.
| I've been trying to follow instructions that say "To stop the shutdown, click
| start/run" but in my case clicking the OK button on the above error message restarts
| the the machine and I'm stuck in a loop. How can I get to start button?

| Any advice would be greatly appreciated.

| D. R. -- Sardonix

I don't that this is a virus but is a corrupt file as indicated by a failure of a CRC
checksum.

However, you can run the following to find out...


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *

 

[Sardonix]

Thanks for your reply. I'd already downloaded the utility you suggested
but the trouble is that I can't get to the start menu because my
computer is stuck in a loop.

D. R.