Sherry said:
Hi. My friend cannot access the Internet after installing
Windows XP on his system, after previously having Windows
98. He gets this error message:
lsashell causes error, status code: 1073741819 in file
lsass.exe.
His systems then proceeds to lock up, and he has to reboot
the computer.
Any help you could provide would be much appreciated.
Thanks.
SLR
Your friend has apparently contracted the latest worm,
W32.Sasser.Worm, specifically designed to attack people who do not
update their computers promptly and who do not practice "safe hex."
In other words, like Blaster, this worm was developed and distributed
after a patch for the vulnerability was announced and made publicly
available. Further, and also like Blaster, this worm could not affect
any computer whose user had taken the basic precaution of using a
properly configured firewall.
To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next Shutdown countdown begins. This will abort the shut down. Also,
make sure you've enabled a firewall before starting, to preclude any
more intrusions while getting the updates/patches/tools.
What You should Know about the Sasser Worm and its Variants
http://www.microsoft.com/security/incident/sasser.asp
Microsoft Security Bulletin MS04-011
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx
W32.Sasser.Worm
http://www.symantec.com/avcenter/venc/data/w32.sasser.worm.html
A tool is available to remove the Sasser worm variants
http://support.microsoft.com/default.aspx?scid=kb;EN-US;841720
W32.Sasser.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.removal.tool.html
McAfee AVert Stinger Virus Removal Tool
http://vil.nai.com/vil/stinger/
--
Bruce Chambers
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
