lost product id

[akpete]

The folder that contained my Windows XP Home Edition was
destroyed by water. I purchased it about a year ago and
have yet to install it on my laptop. What can I do about
a lost product ID? I know this is a legit copy but the
disk is the only thing to survive the water.

 

[Rock]

The folder that contained my Windows XP Home Edition was
destroyed by water. I purchased it about a year ago and
have yet to install it on my laptop. What can I do about
a lost product ID? I know this is a legit copy but the
disk is the only thing to survive the water.

If it was a retail copy and you have proof of purchase see this link:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/?id=326246

If OEM contact the vendor you got it from.

 

[Bruce Chambers]

The folder that contained my Windows XP Home Edition was
destroyed by water. I purchased it about a year ago and
have yet to install it on my laptop. What can I do about
a lost product ID? I know this is a legit copy but the
disk is the only thing to survive the water.

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's
manufacturer; although very few manufacturers/vendors keep records of
the Product Keys they've sold, it's worth a try before you have to buy
a new license.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH