Lost Music Files After Restore Quarantine Item Kazaa

[Joe M]

I inadvertently quarantined Kazaa. After restoring the
program My Shared Files folder is inaccessible. When you
click on the folder Everything else is fine. How can I
recover this folder?

 

[Andre Da Costa]

Did you follow this procedure when restoring:

Restoring Quarantined Programs
If you have accidentally quarantined a program, you can
remove it from quarantine and restore it to its original
state.

How to restore a quarantined item

1. From the main screen, or any of the screens with the
toolbar, click Spyware Scan (this is the product icon).

2. On the top right of the screen under the Take me to...
section, select Spyware Quarantine.

3. A list of all items in your quarantine is displayed.
Select the item you would like to un-quarantine and when
the item appears in the right details window, select Un-
quarantine Threat. This restores the item to its original
state before it was quarantined.

4. To un-quarantine multiple items in the quarantine,
select each item and click Un-quarantine All Checked
Threats at the bottom of the screen.

5. After you un-quarantine an item you should restart your
computer to make sure the restored application runs.