Lost install disk

[Jonathan]

Just installed a new motherboard and cpu... need my
install disk as XP is freaking out and not booting up
(happened the last time I did this as well). All I can
seem to find online are numbers to call if I want to order
new products or get tech support (of which you only ever
get two free calls). I don't need either of these... is
there a number out there I can call to get a replacement
disk for my XP Pro? I have my ID number and all that...
just moved recently and can't find the disk anywhere. Any
help is greatly appriciated.

-Jonathan

 

[Don MacDougall]

Just installed a new motherboard and cpu... need my
install disk as XP is freaking out and not booting up
(happened the last time I did this as well). All I can
seem to find online are numbers to call if I want to order
new products or get tech support (of which you only ever
get two free calls). I don't need either of these... is
there a number out there I can call to get a replacement
disk for my XP Pro? I have my ID number and all that...
just moved recently and can't find the disk anywhere. Any
help is greatly appriciated.

-Jonathan

If your Windows XP is a retail copy, then for replacing lost etc software
check here:

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

Don

 

[Jonathan]

When you go to that page, which I had done before, it just
directs you to the generic serive page for windows xp, if
you need to replace the disk. I don't want to use up one
of my two free service calls on asking about replacing the
disk, it's not like it's a tech support issue.

-Jonathan

-----Original Message-----

Just installed a new motherboard and cpu... need my
install disk as XP is freaking out and not booting up
(happened the last time I did this as well). All I can
seem to find online are numbers to call if I want to order
new products or get tech support (of which you only ever
get two free calls). I don't need either of these... is
there a number out there I can call to get a replacement
disk for my XP Pro? I have my ID number and all that...
just moved recently and can't find the disk anywhere. Any
help is greatly appriciated.

-Jonathan

If your Windows XP is a retail copy, then for replacing lost etc software
check here:

http://support.microsoft.com/default.aspx?scid=kb; [ln];326246

Don


.

 

[Sharon F]

When you go to that page, which I had done before, it just
directs you to the generic serive page for windows xp, if
you need to replace the disk. I don't want to use up one
of my two free service calls on asking about replacing the
disk, it's not like it's a tech support issue.

-Jonathan

-----Original Message-----

Just installed a new motherboard and cpu... need my
install disk as XP is freaking out and not booting up
(happened the last time I did this as well). All I can
seem to find online are numbers to call if I want to order
new products or get tech support (of which you only ever
get two free calls). I don't need either of these... is
there a number out there I can call to get a replacement
disk for my XP Pro? I have my ID number and all that...
just moved recently and can't find the disk anywhere. Any
help is greatly appriciated.

-Jonathan

If your Windows XP is a retail copy, then for replacing lost etc software
check here:

http://support.microsoft.com/default.aspx?scid=kb; [ln];326246

Don


.

Use the phone numbers on the page. They are toll free and they are for the
parts department. The phone numbers for technical support are different.

In the United States at (800) 360-7561, Monday - Friday, 5:00 A.M. - 7:00
P.M. Pacific time zone.

In Canada at (800) 933-4750, Monday - Friday, 5:00 A.M. - 7:00 P.M. Pacific
time zone.

TTY customers can contact Microsoft at (800) 718-1599, Monday - Friday,
5:00 A.M.- 7:00 P.M. Pacific time zone.