lost global address list

[Steve]

Hi

We are using Outlook 2003 to connect to exchange server V5.5

Sometime our users lost the global contact list when they click the To
buttom when sending out email. The user must close the outlook 2003 and run
it again, then the global address list will be there again.

Anyone can help me to slove this problem ?

Thanks a lot

Steve

 

[Roady [MVP]]

Hold CTLR and then click on the Outlook icon in the Notification Are. Click
connection status to see to what doamin controller they are connected and
the statistics behind it. See if it alway happens with the same DC. When the
connection to that DC goes down the will also lose the GAL connection.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Steve]

our network platform is NT4.0; one Primary DOmain control to be used only;
is that PDC cause the GAL to be lost ?

thanks

Hold CTLR and then click on the Outlook icon in the Notification Are. Click
connection status to see to what doamin controller they are connected and
the statistics behind it. See if it alway happens with the same DC. When the
connection to that DC goes down the will also lose the GAL connection.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Hi

We are using Outlook 2003 to connect to exchange server V5.5

Sometime our users lost the global contact list when they click the To
buttom when sending out email. The user must close the outlook 2003 and
run
it again, then the global address list will be there again.

Anyone can help me to slove this problem ?

Thanks a lot

Steve

 

[Roady [MVP]]

Ah, NT4.0 that is different since there is no AD. Check the connecting
status to see what server is being used for the address book (that should be
your Exchange server) and check the statistics.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

our network platform is NT4.0; one Primary DOmain control to be used only;
is that PDC cause the GAL to be lost ?

thanks


in
message news:[email protected]...

Hold CTLR and then click on the Outlook icon in the Notification Are. Click
connection status to see to what doamin controller they are connected and
the statistics behind it. See if it alway happens with the same DC. When the
connection to that DC goes down the will also lose the GAL connection.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Hi

We are using Outlook 2003 to connect to exchange server V5.5

Sometime our users lost the global contact list when they click the To
buttom when sending out email. The user must close the outlook 2003 and
run
it again, then the global address list will be there again.

Anyone can help me to slove this problem ?

Thanks a lot

Steve