Am hoping that one of the following replies to one
persons problem, that is similar to yours, works!
Subject: Desktop fail on Windows XP Home
From: "Ed (e-mail address removed)"
<
[email protected]> Sent: 11/28/2003
6:14:08 PM
I have completely lost my desktop. I have no Start
button, Taskbar nor any icons showing. I have gone into
error reporting, nothing shows. I have been able to
access all of my programs directly via the task manager,
but it's a pain in the *?*!. I have used system Restore,
but have had no success. I usually don't have this big a
problem trying to figure out what has happened, with all
the help windows gives me; but this one has me stumped.
HELP!!
..
------------------------------------------------------
Subject: Re: Desktop fail on Windows XP Home
From: "Mike Brannigan [MSFT]"
<
[email protected]> Sent: 11/28/2003 6:36:54
PM
Ed,
Bring up task manager and then do a File ... New Task...
and enter explorer.exe /systray
This should reinitialize the desktop. If it does not
then you have some
serious problem
--
Regards,
Mike
--
Mike Brannigan [Microsoft]
------------------------------------------------------
Subject: Re: Desktop fail on Windows XP Home
From: "Chris Lanier" <
[email protected]>
Sent: 11/28/2003 6:24:07 PM
Greetings, please post back here with your results.
There is a very good chance this is being caused by a
virus.
Reboot Windows XP into Safe Mode
--How to start Windows XP in Safe mode--
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2
001060608000039
1) Goto Start>>Run>>Type "regedit"
2) Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\Run and delete
"Explorer %SYSTEM%\Explorer.exe"
3) Reboot your PC as normal.
If that doesnt work...
Reboot Windows XP into Safe Mode
--How to start Windows XP in Safe mode--
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2
001060608000039
1) Open My Computer and navigate to C:\Windows\System32.
Search in the
System32 directory for "explore.exe" or "explorer.exe"
If the file exists
delete it.
2) Goto
http://housecall.trendmicro.com/ and scan your
either system for
virus.
3) Reboot your PC.
NOTE: Do NOT delete "explorer.exe" from your C:\Windows
directory!
You may try the following if you don't boot into Safe
Mode.
1) Press CTRL+SHIFT+ESC
2) Goto the Applications Tab
3) Click New Task...
4) Type "C:\Windows\explorer.exe", hit Enter
5) Open My Computer and navigate to C:\Windows\System32.
Search in the
System32 directory for "explore.exe" or "explorer.exe"
If the file exists
delete it.
NOTE: Do NOT delete "explorer.exe" from your C:\Windows
directory!
Also try a virus scan to clean things up.
1) Open Internet Explorer
2) Goto
http://housecall.trendmicro.com/ and scan your
either system for
virus.
3) Reboot your PC and see if you now have a desktop.
If that doesnt work goto...
Line 195 "Restore Desktop Icons and Taskbar"
http://www.kellys-korner-xp.com/xp_tweaks.htm
Run the VBS script and then reboot your PC.
---If none of the above help i would suggest trying a
repair install of
Windows XP.---
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm
----More Help for No Desktop/No Taskbar----
W32.Aplore Removal Information
http://securityresponse.symantec.com/avcenter/venc/data/w3
(e-mail address removed)
W32.HLLP.Handy Removal Information
http://securityresponse.symantec.com/avcenter/venc/data/w3
2.hllp.handy.html
Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q318027
