L
LarCrow
I have been using my Vista Machine for about 2 months and I had been
using a passord for logon. All of a sudden (2 days ago after a
reboot) Vista no longer recognizes that password. I didn't forget
the password or change the case it just doesn't work. I use the same
password in other areas. After spending 2.5 hours online with the
firstline Dell Tech support they finally tell me they can't fix it.
They route me over to another area, Dell On Call, where they say they
have seen similar problems over the last few days which they believe
was caused by a recent MS software update. They would "try" to fix the
problem with no guarantees for a $129 fee. They believe MS will
probably come out with a quick fix to keep others from the problem but
it's too late for those of us who somehow got hit. I declined...
Since I'm faced with having to totally reinstall Vista and all my
application software I thought I'd rather go to the user community to
see if others have seen this and if they knew of a work around or
maybe MS will come up with a solution.
using a passord for logon. All of a sudden (2 days ago after a
reboot) Vista no longer recognizes that password. I didn't forget
the password or change the case it just doesn't work. I use the same
password in other areas. After spending 2.5 hours online with the
firstline Dell Tech support they finally tell me they can't fix it.
They route me over to another area, Dell On Call, where they say they
have seen similar problems over the last few days which they believe
was caused by a recent MS software update. They would "try" to fix the
problem with no guarantees for a $129 fee. They believe MS will
probably come out with a quick fix to keep others from the problem but
it's too late for those of us who somehow got hit. I declined...
Since I'm faced with having to totally reinstall Vista and all my
application software I thought I'd rather go to the user community to
see if others have seen this and if they knew of a work around or
maybe MS will come up with a solution.