Lost Address Card Headings

[Guest]

I have a Windows Mobile PDA. I had it set up to sync to Outlook. I
reinstalled Windows on the computor, and then Activesync. I replaced the
Outlook data file so I had all my contacts back, then synced my PDA. It
updated all contacts, and afterwards the headings in the Address Cards view
are blank. If I look in catagory view, there is nothing in any of the "File
As" fields. But if I open individual address cards the "File As" field is not
blank.
Ken

 

[Russ Valentine [MVP Outlook]]

If you open and save one of these Contacts does it then appear correctly?
How did you "replace" your Outlook Data File? Is it backed up well?

 

[Guest]

Yes, I tried changing the "Save As" Field, then saving, no luck. I also
created a new entry, same problem.

The "Save As" field is populated in the single card view, but in the
multiple card view the heading is missing. Up top where it says "Andy to
Zarquawi" normally, it says "Blank to Blank". If I look in Catagorys view,
the "Save As" field is empty, and if I try to enter anything there the
computor beeps and won't let me enter anything.

I replaced the .pst file with an older version, and still had the problem. I
then created a new user, and problem is not there for new user, switch back
to my profile, problem is back.

I have now restored back a Drive Image from a couple of months ago, and the
problem is there, perhaps it is not the activesync with PDA that did it. I am
going to restore back an older backup to determine when problem started.
Ken

If you open and save one of these Contacts does it then appear correctly?
How did you "replace" your Outlook Data File? Is it backed up well?
--
Russ Valentine
[MVP-Outlook]

I have a Windows Mobile PDA. I had it set up to sync to Outlook. I
reinstalled Windows on the computor, and then Activesync. I replaced the
Outlook data file so I had all my contacts back, then synced my PDA. It
updated all contacts, and afterwards the headings in the Address Cards
view
are blank. If I look in catagory view, there is nothing in any of the
"File
As" fields. But if I open individual address cards the "File As" field is
not
blank.
Ken

 

[Russ Valentine [MVP Outlook]]

You wouldn't change the Save As... field. You would change the File As...
field.
You didn't answer my question. How you "replaced" the PST file is crucial.
That term means nothing. You most likely corrupted your view or corrupted
your profile.
--
Russ Valentine
[MVP-Outlook]

Yes, I tried changing the "Save As" Field, then saving, no luck. I also
created a new entry, same problem.

The "Save As" field is populated in the single card view, but in the
multiple card view the heading is missing. Up top where it says "Andy to
Zarquawi" normally, it says "Blank to Blank". If I look in Catagorys view,
the "Save As" field is empty, and if I try to enter anything there the
computor beeps and won't let me enter anything.

I replaced the .pst file with an older version, and still had the problem.
I
then created a new user, and problem is not there for new user, switch
back
to my profile, problem is back.

I have now restored back a Drive Image from a couple of months ago, and
the
problem is there, perhaps it is not the activesync with PDA that did it. I
am
going to restore back an older backup to determine when problem started.
Ken

If you open and save one of these Contacts does it then appear correctly?
How did you "replace" your Outlook Data File? Is it backed up well?
--
Russ Valentine
[MVP-Outlook]

I have a Windows Mobile PDA. I had it set up to sync to Outlook. I
reinstalled Windows on the computor, and then Activesync. I replaced
the
Outlook data file so I had all my contacts back, then synced my PDA. It
updated all contacts, and afterwards the headings in the Address Cards
view
are blank. If I look in catagory view, there is nothing in any of the
"File
As" fields. But if I open individual address cards the "File As" field
is
not
blank.
Ken

 

[Guest]

Sorry, that's what I meant

I copied the Outlook.pst file from another HD where I had copied it to
before the format/reload. I have gone way back a couple of months thru
backups (Drive Image) and it appears the problem has been there for a while,
I just haven't looked at Contacts I guess.

I fixed it by saving the Outlook.pst file from the virgin install of Office,
renaming the current one, and copying the virgin to the appropriate folder.
Then I added the current one as personal folders, and copied Contacts and
Mail to Outlook Today.
Ken

You wouldn't change the Save As... field. You would change the File As...
field.
You didn't answer my question. How you "replaced" the PST file is crucial.
That term means nothing. You most likely corrupted your view or corrupted
your profile.
--
Russ Valentine
[MVP-Outlook]

Yes, I tried changing the "Save As" Field, then saving, no luck. I also
created a new entry, same problem.

The "Save As" field is populated in the single card view, but in the
multiple card view the heading is missing. Up top where it says "Andy to
Zarquawi" normally, it says "Blank to Blank". If I look in Catagorys view,
the "Save As" field is empty, and if I try to enter anything there the
computor beeps and won't let me enter anything.

I replaced the .pst file with an older version, and still had the problem.
I
then created a new user, and problem is not there for new user, switch
back
to my profile, problem is back.

I have now restored back a Drive Image from a couple of months ago, and
the
problem is there, perhaps it is not the activesync with PDA that did it. I
am
going to restore back an older backup to determine when problem started.
Ken

If you open and save one of these Contacts does it then appear correctly?
How did you "replace" your Outlook Data File? Is it backed up well?
--
Russ Valentine
[MVP-Outlook]
I have a Windows Mobile PDA. I had it set up to sync to Outlook. I
reinstalled Windows on the computor, and then Activesync. I replaced
the
Outlook data file so I had all my contacts back, then synced my PDA. It
updated all contacts, and afterwards the headings in the Address Cards
view
are blank. If I look in catagory view, there is nothing in any of the
"File
As" fields. But if I open individual address cards the "File As" field
is
not
blank.
Ken

 

[Russ Valentine [MVP Outlook]]

You'll keep getting into similar trouble then. You never overwrite a PST
file or just plop it in the folder and expect Outlook to use it. You must
open the PST in Outlook, then set it as your default. There is no other
supported way to migrate a PST file.
--
Russ Valentine
[MVP-Outlook]

Sorry, that's what I meant

I copied the Outlook.pst file from another HD where I had copied it to
before the format/reload. I have gone way back a couple of months thru
backups (Drive Image) and it appears the problem has been there for a
while,
I just haven't looked at Contacts I guess.

I fixed it by saving the Outlook.pst file from the virgin install of
Office,
renaming the current one, and copying the virgin to the appropriate
folder.
Then I added the current one as personal folders, and copied Contacts and
Mail to Outlook Today.
Ken

You wouldn't change the Save As... field. You would change the File As...
field.
You didn't answer my question. How you "replaced" the PST file is
crucial.
That term means nothing. You most likely corrupted your view or corrupted
your profile.
--
Russ Valentine
[MVP-Outlook]

Yes, I tried changing the "Save As" Field, then saving, no luck. I also
created a new entry, same problem.

The "Save As" field is populated in the single card view, but in the
multiple card view the heading is missing. Up top where it says "Andy
to
Zarquawi" normally, it says "Blank to Blank". If I look in Catagorys
view,
the "Save As" field is empty, and if I try to enter anything there the
computor beeps and won't let me enter anything.

I replaced the .pst file with an older version, and still had the
problem.
I
then created a new user, and problem is not there for new user, switch
back
to my profile, problem is back.

I have now restored back a Drive Image from a couple of months ago, and
the
problem is there, perhaps it is not the activesync with PDA that did
it. I
am
going to restore back an older backup to determine when problem
started.
Ken
:

If you open and save one of these Contacts does it then appear
correctly?
How did you "replace" your Outlook Data File? Is it backed up well?
--
Russ Valentine
[MVP-Outlook]
I have a Windows Mobile PDA. I had it set up to sync to Outlook. I
reinstalled Windows on the computor, and then Activesync. I replaced
the
Outlook data file so I had all my contacts back, then synced my PDA.
It
updated all contacts, and afterwards the headings in the Address
Cards
view
are blank. If I look in catagory view, there is nothing in any of
the
"File
As" fields. But if I open individual address cards the "File As"
field
is
not
blank.
Ken