Looking for help

[Guest]

I got a Dell computer running Windows 2000 Professional. When I try to
Update the system (run the Recover CD), it fails and now it is deadlocked:

when it does "Perfoming Final Tasks" during the update, after it finishes

Installs Start menu items

and runs about half way of

Registers components

it stucks there. If I reboot the computer, it restarts the update, then goes
to the above point and stucks. I tried all the ways available to start the
windows (choices given after I press F8 during boot up), it always goes to
restart the update.

How can I fix it, without wiping out my stuff to install a new system?
Thanks very much for any help!

Li

 

[Stanley Jones [MSFT]]

Update and Recover are two very different operations. Updating should be
done with an update CD or with WindowsUpdate.com not a Recover CD. This
could be the source of the problem. When you boot up, why not take the CD
out and update your system another way.

 

[Guest]

Stanley,

That's the only recovering CD came with my Dell computer. The CD labeled as
'Recover CD'. When you run it, you have three options:

1. Update (that's why I said update in my question. I guess it means
repairs damaged files);

2. Install (wipe out everything, reformat);

3. Browse files.

Since now it got stucked in 1, 2 and 3 are not even available to me.

BTW, I forgot to mention that I touched registry before all this happened: I
added an entry: VDD. And before doing that, I deleted and re-created the
parent entry of VDD. I did all of that by following an VDD error message, and
related information I found.