Look for this is you've tried everything else....it worked for me!

G

Guest

Ok, so you're getting the ol' "This page cannot be displayed" error message, right? You've run Ad-Aware, Spybot, Norton, and every other utility under the sun, and you're still getting this error--just can't get out to the net

Look for text file on your machine called "SahAgent" (short for "Shop at Home"). There should be an uninstall file for this junk on your machine (if you're running Windows 2000 Server, look in the WINNT Directory). Run the uninstall and wait for your machine to reboot. When your machine comes back up, log in and hit the net. I can't figure out how it didn't get picked up or how it even got on the machine--everyone swears "they didn't do it". Nevertheless, it worked like a charm for me. Hope you have the same luck

To the makers of this package, well .......you'll never get any of my business nor any of my clients in St. Louis

For the techies out there, this is what that .txt looks like....

WEB installer path C:\WINNT\Downloaded Program Files\WEBInstaller.dl
Success copy lsp.dl
Success copy SahAgent.ex
Success copy xmlparse.dl
Success copy xmltok.dl
Success copy sporder.dl
Success copy sporder.dl
Success copy SAHUninstall.ex
Success copy SahHtml.ex
Success copy v.da
Success copy vg.da
Delete C:\WINNT\Downloaded Program Files\v.dat succeede
Delete C:\WINNT\Downloaded Program Files\vg.dat succeede
File C:\WINNT\Downloaded Program Files\xmlparse.dll not foun
File C:\WINNT\Downloaded Program Files\xmltok.dll not foun
Installation is completed
06/03/04 14:05:45 [A] Scanning Installed Provider
06/03/04 14:05:45 [A] Installing Layered Provider
06/03/04 14:05:46 [A] Installed over MSAFD Tcpip [TCP/IP
06/03/04 14:05:47 [A] Installed over MSAFD Tcpip [UDP/IP
06/03/04 14:05:47 [A] Installed over MSAFD Tcpip [RAW/IP
06/03/04 14:05:48 [A] Installed over RSVP UDP Service Provide
06/03/04 14:05:49 [A] Installed over RSVP TCP Service Provide
06/03/04 14:05:50 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{31218A67-80B1-957B-7FF38BA417F3}] SEQPACKET
06/03/04 14:05:50 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{31218A67-80B1-957B-7FF38BA417F3}] DATAGRAM
06/03/04 14:05:51 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2C05B92-0270-B051-7B1D18B91EBC}] SEQPACKET
06/03/04 14:05:52 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2C05B92-0270-B051-7B1D18B91EBC}] DATAGRAM
06/03/04 14:05:53 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{1FE5ADEE-9DA5-96F4-55933FBD9922}] SEQPACKET
06/03/04 14:05:54 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{1FE5ADEE-9DA5-96F4-55933FBD9922}] DATAGRAM
06/03/04 14:05:54 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D6EF3B1-B4D9-90EA-99DE574E25FB}] SEQPACKET
06/03/04 14:05:55 [A] Installed over MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D6EF3B1-B4D9-90EA-99DE574E25FB}] DATAGRAM
06/03/04 14:05:55 [A] Preparing To Reoder Installed Chain
06/03/04 14:05:55 [A] Reodering Installed Chain
06/03/04 14:05:55 [A] Saving New Protocol Orde
06/03/04 14:05:55 [A] Site check thread O
06/03/04 14:05:55 [A] Popup thread O
06/03/04 14:05:55 [A] Browser check thread O
06/03/04 14:05:55 [A] Redirect thread O
06/03/04 14:05:55 [A] HTTP loader thread O
06/03/04 14:05:55 [A] Tracking thread O
06/03/04 14:05:55 [A] Agent tracking www.shopathomeselect.com/agent/agenttracking.as
06/03/04 14:05:55 [D] Connect to www.shopathomeselect.co
06/03/04 14:05:56 [D] HTTP 200 agent2/agenttracking.asp?CustomerID=&version=2.0.0.1&owner=mindset1020&refer=052015404&LastPrefs=1990-05-30%2012:11:27&GUID={BE209299-0B9A-4E3C-A515-4FB8961DD3C8}&UserAgent=Bundle&global=click.linksynergy.com&afsrc=
06/03/04 14:05:56 [F] Starting downloade
06/03/04 14:05:56 [D] Connect to www.shopathomeselect.co
06/03/04 14:05:56 [D] Query: agent2/agentprefs2.sah?CustomerID=&version=2.0.0.1&owner=mindset1020&refer=052015404&LastPrefs=1990-05-30%2012:11:27&GUID={BE209299-0B9A-4E3C-A515-4FB8961DD3C8}&UserAgent=Bundle&global=click.linksynergy.com&afsrc=
06/03/04 14:05:56 [D] HTTP 200 agent2/agentprefs2.sah?CustomerID=&version=2.0.0.1&owner=mindset1020&refer=052015404&LastPrefs=1990-05-30%2012:11:27&GUID={BE209299-0B9A-A515-4FB8961DD3C8}&UserAgent=Bundle&global=click.linksynergy.com&afsrc=
06/03/04 14:05:56 [F] OK. preferences loaded.
06/03/04 14:05:56 [F] Parsing XML preferences...
06/03/04 14:05:56 [F] Updating registry preferences...
SahAgent is shutdown. Un-install will be completed on System reboot
WEB installer path C:\WINNT\Downloaded Program Files\WEBInstaller.dll
Removing Installed Layered Providers
Auto-run key is not found
Delete C:\WINNT\Downloaded Program Files\lsp_.dll succeeded
Delete C:\WINNT\Downloaded Program Files\SahAgent_.exe succeeded
File C:\WINNT\Downloaded Program Files\SahDownloader_.exe not found
Delete C:\WINNT\Downloaded Program Files\xmlparse_.dll succeeded
Delete C:\WINNT\Downloaded Program Files\xmltok_.dll succeeded
Delete C:\WINNT\Downloaded Program Files\sporder_.dll succeeded
Delete C:\WINNT\Downloaded Program Files\sporder.dll succeeded
Delete C:\WINNT\Downloaded Program Files\SAHUninstall_.exe succeeded
File C:\WINNT\Downloaded Program Files\setup.cab not found
File C:\WINNT\Downloaded Program Files\setup.inf not found
File C:\WINNT\Downloaded Program Files\update.exe not found
File C:\WINNT\lsp_setup.exe not found
File C:\WINNT\system32\list.sah not found
File C:\WINNT\system32\list.html not found
Delete C:\WINNT\Downloaded Program Files\SahHtml_.exe succeeded
File C:\WINNT\system32\SahHtml.exe not found
DLLUnregisterServer in WEBInstaller.dll succeeded
Delete C:\WINNT\Downloaded Program Files\WEBInstaller.dll succeeded
Removing Uninstall display name "ShopAtHomeSelect Agent" Software\Microsoft\Windows\CurrentVersion\Uninstall
SAH Agent is being closed
File C:\WINNT\system32\SahAgent.exe not found
Delete C:\WINNT\system32\xmlparse.dll succeeded
Delete C:\WINNT\system32\xmltok.dll succeeded
Delete C:\WINNT\system32\vg.dat succeeded
Delete C:\WINNT\system32\v.dat succeeded
Delete C:\WINNT\system32\lsp.dll after reboot
File C:\WINNT\system32\SahDownloader.exe not found
Delete C:\WINNT\system32\sporder.dll succeeded
Un-install succeeded
 
P

PA Bear

See http://www.pestpatrol.com/pestinfo/s/sahagent.asp
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx

SLCHPACS_Admin said:
Ok, so you're getting the ol' "This page cannot be displayed" error
message, right? You've run Ad-Aware, Spybot, Norton, and every other
utility under the sun, and you're still getting this error--just can't
get out to the net.
<snip>
 
G

Guest

Thanks for the link, Pa. I would, however, offer a few words of caution with respect to Pestpatrol's method of removing said spyware. Their initial step for manually removing the offending files states to do the following

"In Control Panel's Add/Remove Programs, find 'ShopAtHomeSelect Agent'. Use it to remove the software. Reboot.

Bad news, Pa. It was NEVER in Add/Remove. This was the first place I looked. Now, if Pestpatrol says that their package will detect and remove the SAHAGENT, that's great. I am reluctant to install their product on this server, as I have some colleagues in IS who have had their machines hosed up after installing Pestpatrol

If it works for others, more power to 'em
 

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