long delay with typestrokes when composing

D

david

Just recently a many-seconds delay began when typing. I tried some of
the suggestions offered elsewhere for speeding up Outlook (cleaning
things up, mostly) and it seemed to work for the next email I sent.
But it went back to its delay on the next one.

Any ideas for fixing it?

Thanks, Dave
 
G

Guest

What's the spec of the PC you are running this on?
What o/s?
Which version of Outlook?
 
D

DavidP

What's the spec of the PC you are running this on?
What o/s?
Which version of Outlook?
Outlook 2000 on XP with 1gb memory and 2.6 processor. Delay can
happen even with nothing else running.
 
G

Guest

If nothing else is running, and your system is slow - most likely candidate
is a virus infection or other spyware problem.

Would strongly recommend installing Ad-Aware / Spybot for the spyware, and
some good anti-virus software for the viruses. What have you got already? Is
it full updated and your system clean?

Have you cleaned out all of you temp internet files and other sundry excess
files from IE?

Is Outlook the only software that runs slow on your system? What about
typing in Word?
 
G

Guest

Glad I found someone with a similar problem. I suspected a virus but am not
sure how to fix. I had already ran Sypbot, Ad-Aware, Norton AV, and cleaned
out temporary files. Found nothing.

I am not having any problems with Word or other MSO tools. Currently, I am
running XP Professional and have Office 2002 w/ Front Page.

So that means the virus is probably well hidden. What I wanted to try is
uninstall just Outlook but can't figure how to do this. Anyone know or do I
need to entirely uninstall MSOffice. I really would like to avoid this since
I have setup many features and smart icons in Word, Excel, etc.
 
G

Guest

You can uninstall individual components of Office with the original Office CD
- just change it from "run from computer" to "run from disk". However, if the
cause is virus related - this won't actually cure it.

IF, it is virus related - the only sure method is to do a clean install of
o/s and normal programs. This is clearly undesireable, and not a step to take
lightly, but it will clear it (along with a full drive format) in the
process.

Backing up all of your data, files and settings goes without saying of
course....
 
A

Alias

Just recently a many-seconds delay began when typing. I tried some of
the suggestions offered elsewhere for speeding up Outlook (cleaning
things up, mostly) and it seemed to work for the next email I sent.
But it went back to its delay on the next one.

Any ideas for fixing it?

Thanks, Dave

I had the same problem and it drove me NUTS! The only way I fixed it was
to clean install XP. I found the virus, removed it, but it did not solve
the problem. I would bet you don't have the problem if you use plain
text with messages because the virus messed up HTML.

The only AV program that found it was Avast, doing a boot scan and it
was in an OE email.

Alias
 
G

Guest

You were right. I changed the Mail Format of OE to plain or rich text and
the problem is gone. I did try using the AVAST virus cleaner but it found
nothing on my machine. Do you happen to remember the name of the virus that
was impacting the HTML format? Maybe I can do a scan of the registry files
for it or even contact Norton to ask why their software doesn't find this.

Thanks for the information. At least it's working fine again, although not
in HTML text.
 
G

Guest

I certainly don't want to reinstall OS. I took the advise of "alias" and
changed the OE mail format from HTML to plain text. Problem gone. Although,
I would like to know the virus name for future reference.
 
A

Alias

JoeG said:
You were right. I changed the Mail Format of OE to plain or rich text and
the problem is gone. I did try using the AVAST virus cleaner but it found
nothing on my machine. Do you happen to remember the name of the virus that
was impacting the HTML format?

No, I just remember it was found in an OE message store in both the
current install and in a few System Restore files.

Maybe I can do a scan of the registry files
for it or even contact Norton to ask why their software doesn't find this.

Thanks for the information. At least it's working fine again, although not
in HTML text.

It may well be gone but the damage it left in Windows HTML is not. If
you haven't installed the latest Java, Firefox, Thunderbird or IE7, you
may be able to do a repair install. You can find out by trying to
uninstall IE7 and it will tell you what other programs will be hosed if
you choose to continue. I would have done one but I would have to
uninstall Java, Firefox, Thunderbird and IE7 (and I forget what else) so
I just figured, what the hell, back up and clean install and now it
works wonderfully. I would, if the only email program you use it
Outlook, run a scan on the .pst files to make sure when you restore
Outlook after the reinstall, you aren't restoring the same virus again.

Alias
 
A

Alias

JoeG said:
I certainly don't want to reinstall OS. I took the advise of "alias" and
changed the OE mail format from HTML to plain text. Problem gone. Although,
I would like to know the virus name for future reference.

It's not gone, or at least the damage isn't gone. A clean install isn't
all that bad and it may correct some other problems that you're not even
aware of.

I don't remember the exact name, only that it was a dialer which is
never good.

Alias
 

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