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  • Thread starter Thread starter dlg
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dlg

My Windows Mail keeps saying please verify that both the user & password are
correct for your mail server. I have not touched anything in my mail server
and I don't know how to fix this. Can someone help. Until I get this
resolved, I cannot receive any emails.

Please help! I never had this happen to me before so I don't know what to
do. If I don't get an answer, I will have to call Comcast.net.

Hopefully one of you can help me.

Thank you
 
dlg said:
My Windows Mail keeps saying please verify that both the user & password
are
correct for your mail server. I have not touched anything in my mail
server
and I don't know how to fix this. Can someone help. Until I get this
resolved, I cannot receive any emails.

Please help! I never had this happen to me before so I don't know what to
do. If I don't get an answer, I will have to call Comcast.net.

Hopefully one of you can help me.

Thank you
Click to expand...

Comcast has been starting to require email users to switch to a different
port,
but has been rather poor at telling their users about this.

<http://help.comcast.net/content/faq...l-for-Vista-to-use-port-587-for-sending-email>
 
That symptom is typical of a corrupted password store.
The corruption is caused over time by your antivirus program.

1. First, delete that corrupted mail account, restart Windows Mail,
then recreate that account. If no improvement:

2. Uninstall your antivirus, reboot, then repeat step 1.
If that fixes the problem, we can recommend a free antivirus that
is more compatible with Windows Mail.
 
Check if your send and receive setting is correct.
you may handle it in this way:
in the accounts setting in tools > accounts, then see your mail properties,
check if the severs and advanced setting is OK.
 
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