Log on Help

[Bill Gilbert]

My PC refuses to log on (I'm on my notebook now). I have XP SP 2 When I try
to log on it asks for my password I enter the password ,hit enter it says
its getting my settings screen flickers it says loogging off and then it
asks for the password again. I got in on safe mode and tried some previous
restore points . The restoration seemed to be fine but the log on did the
same thing. I suspect MS defender which I installed 2 days ago but I can't
get in to uninstall it. Where do I go from here? I appreciate any help you
can give . ( I do have admin priv.) Thanks
Bill

 

[Guest]

I would try performing a repair installation of XP, but you must have the
installation CD, not just a PC Recovery CD.

If necessary, read the info on this page for more information on how to do it:

http://www.pcbuyerbeware.co.uk/RecoveringXP.htm

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/

 

[Pegasus \(MVP\)]

My PC refuses to log on (I'm on my notebook now). I have XP SP 2 When I try
to log on it asks for my password I enter the password ,hit enter it says
its getting my settings screen flickers it says loogging off and then it
asks for the password again. I got in on safe mode and tried some previous
restore points . The restoration seemed to be fine but the log on did the
same thing. I suspect MS defender which I installed 2 days ago but I can't
get in to uninstall it. Where do I go from here? I appreciate any help you
can give . ( I do have admin priv.) Thanks
Bill

This usually happens when the system is unable to locate
userinit.exe. This could be because
- The system drive letter is incorrect, or
- The registry reference to userinit.exe is wrong, or
- Userinit.exe has been renamed, or
- Userinit.exe has incorrect NTFS permissions.

Have a look here:
http://support.microsoft.com/default.aspx?scid=kb;[LN];249321
http://www.smilecomputers.nl/helpdesk/unablelogonadaware.htm

 

[Drew Tognola]

Bill,

Have you tried the 'Last Known Good Configuration' option?

* Start the computer > continually press F8 > Windows Advanced Options menu
should appear
* Using the arrow keys, select 'Last Known Good Configuration' > Enter
* If a Boot menu appears > using the arrow keys, select your OS (Microsoft
Windows XP) > click Enter

Drew

 

[Bill Gilbert]

Thanks for the answer, Drew. Tried your suggestion but got the same log on
problem. Looks like I'll have ti go into the registry and that scares me to
death.
Thanks
Bill

 

[Drew Tognola]

Bill,

* Log in as the administrator
* click Start > Run > type control userpasswords2 and click OK
* uncheck 'Users must enter a user name & password to use this computer',
click OK
* Restart computer

Hopefully, your computer will auto log on at restart. Good Luck.

Drew

 

[Drew Tognola]

Bill,

Sorry, you need to check 'Users must enter a user name & password to use
this computer', go figure. I'm the only user on my computer so I have a
feeling the log on sequence might be different if you have multiple users.

Drew