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Debbie
I'm currently locked out of my system - Windows XP .
I have disc from the local university installed by a
student who was using my computer last year. I do not
have a certain number (only have product key)so the
microsoft 800# tech support is unable to help me.
My screen will not move until I change my password - we
have no idea what the password is and now are confussed if
we are using the correct user id.
How can I get this system unlocked and working again? My
daughter has school work saved and is unable to get to it.
I tried f8; f10 and putting the disc back in and nothing
works.
Please provde step by step instructions and please
remember that I can not get to my control panel.
Thanks
Debbie
I have disc from the local university installed by a
student who was using my computer last year. I do not
have a certain number (only have product key)so the
microsoft 800# tech support is unable to help me.
My screen will not move until I change my password - we
have no idea what the password is and now are confussed if
we are using the correct user id.
How can I get this system unlocked and working again? My
daughter has school work saved and is unable to get to it.
I tried f8; f10 and putting the disc back in and nothing
works.
Please provde step by step instructions and please
remember that I can not get to my control panel.
Thanks
Debbie