load needed dlls for kernel xp

M

mjlundell

Hi

I updated Windows on my desktop and then it crashed, giving me the
message "load needed dlls for kernel" etc.

I have Windows XP Home Edition and a Dell Dimension Desktop.

I requested a disc from Dell and they mailed me one.

When I try to install it it asks me which partition I want to install
Windows on, and when I say C: Drive it says it will delete everything
there and reinstall.

I get scared here because we have a lot of un-backed up data on our
desktop including pictures, computer programs (like photoshop and
dreamweaver), websites and lots of word files that are important.

Will a re-installation erase these files? Is there any way to salvage
them?

WTF do i do?

thanks........
 
W

...winston

If the Dell provided disc restores it to factory condition then yes it will remove everything from the C: drive and any data residing on that drive.

To verify it would be best to contact Dell to find out it if wipes the drive.

Alternative.. Remove the drive and install in another machine as the slave drive or an external usb drive..recover what you can by saving to CD or dvd..

You should also determine the drive manufacturer and visit their website for a drive verification tool and check the drive before attempting re-use of the drive. The drive model number can usually be found in the bios.

I.e. if the drive is bad, replace it.

..winston

: Hi
:
: I updated Windows on my desktop and then it crashed, giving me the
: message "load needed dlls for kernel" etc.
:
: I have Windows XP Home Edition and a Dell Dimension Desktop.
:
: I requested a disc from Dell and they mailed me one.
:
: When I try to install it it asks me which partition I want to install
: Windows on, and when I say C: Drive it says it will delete everything
: there and reinstall.
:
: I get scared here because we have a lot of un-backed up data on our
: desktop including pictures, computer programs (like photoshop and
: dreamweaver), websites and lots of word files that are important.
:
: Will a re-installation erase these files? Is there any way to salvage
: them?
:
: WTF do i do?
:
: thanks........
:
 
R

Rock

mjlundell said:
Hi

I updated Windows on my desktop and then it crashed, giving me the
message "load needed dlls for kernel" etc.

I have Windows XP Home Edition and a Dell Dimension Desktop.

I requested a disc from Dell and they mailed me one.

When I try to install it it asks me which partition I want to install
Windows on, and when I say C: Drive it says it will delete everything
there and reinstall.

I get scared here because we have a lot of un-backed up data on our
desktop including pictures, computer programs (like photoshop and
dreamweaver), websites and lots of word files that are important.

Will a re-installation erase these files? Is there any way to salvage
them?


Yes backup the important data first before doing any repairs. Here are some
ways to do it. If there is valuable data on the system you can't afford to
loose why is there not a current backup? When a problem arises is not the
time to be thinking about backups.

1. Take the drive out of the computer and install it as a slave drive in
another Windows XP or 2000 computer. It should read the drive ok, so you can
copy the data.

2. Create a bootable Bart's PE disk, boot from that, then copy the data to
external USB drive or flash drive.

3. Download a bootable Linux distro called Knoppix. Create a bootable CD
from that, boot from it, and copy the data to USB drive or flash drive, or
if the computer has two CD drives, one of which is a burner, then use the
k3b burning program on the Knoppix CD to burn the data to CD.

4. Take it to a competent computer tech to backup the data.
 
L

lund

Yes backup the important data first before doing any repairs. Here are some
ways to do it. If there is valuable data on the system you can't afford to
loose why is there not a current backup? When a problem arises is not the
time to be thinking about backups.

1. Take the drive out of the computer and install it as a slave drive in
another Windows XP or 2000 computer. It should read the drive ok, so you can
copy the data.

2. Create a bootable Bart's PE disk, boot from that, then copy the data to
external USB drive or flash drive.

3. Download a bootable Linux distro called Knoppix. Create a bootable CD
from that, boot from it, and copy the data to USB drive or flash drive, or
if the computer has two CD drives, one of which is a burner, then use the
k3b burning program on the Knoppix CD to burn the data to CD.

4. Take it to a competent computer tech to backup the data.

thanks

can i do this even though my hard drive isn't booting anymore?

my computer guy said only a clean room fix would 'maybe' recover some
data
 
R

Rock

lund said:
thanks

can i do this even though my hard drive isn't booting anymore?

my computer guy said only a clean room fix would 'maybe' recover some
data

Just because a drive doesn't boot, doesn't mean it's not accessible or the
files not readable. There certainly is no harm in trying, and many times a
non bootable drive is still readable. Did your "computer guy" actually try
to read the drive in another system, or did he just offer an opinion?

If the drive isn't readable in another system, then a data recovery service
is another option to recover the data.
 

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