Live Update - Unable to complete

[Cindy]

I've got WindowsXP
Version 5.1 (Build 2600 xpsp2.030422-1633: Service Pack 1)
Copyright 1981-2001 Microsoft Corp.

On a Dell Inspiron 8200 laptop purchased 2 yrs. ago
directly from Dell.

I've just recently attempted to run the Live Update, and
it seems to reach a point where it STOPS and will not go
any further.

Comes up with:
LiveUpdate was unable to complete
Windows 2000 Service Pack 1
NAVNT 8.02

I have continued to receive the online updates from
Microsoft updating regularly.

Can anyone help me figure out what the cause of this may
be?
A few minutes ago I'd received 2 seperate messages from
Norton stating that it'd stopped a Virus that had come in.
And that it was unable to "Repair" it.
With that I immediately uninstalled and reinstalled
Norton Antivirus, and this is when I noticed that it
would not allow the LiveUpdate to continue.
Help!

Thank you ahead of time! ;-)

Cindy

 

[Jupiter Jones [MVP]]

Cindy;
Live Update is a feature of Norton.
You should contact Norton for problems with their software.
You could uninstall Norton, reboot, then reinstall and see if that
resolves the issue.

 

[siljaline]

Try forcing LiveUpdate to run.
Type "luall" (no quotes) from your Run > Dialog box.
Hit <enter> see if it completes with this command prompt.
*Assuming* NAV 2003, here are some tips for you to browse
in order to troubleshoot your issue.
http://www.symantec.com/techsupp/nav/nav_2003_info_solve_lu.html

HTH

--
siljaline

MS - MVP Windows IE/OE
______________________

(Reply to group, as return address
is invalid - that we may all benefit)

 

[bullwinkel J. Moose]

There is currently a real problem with live update on Norton. I suggest you
do not try to use it. Norton must be aware of this but has not taken the
time or effort to fix it.