My mistake, when you mentioned the printer status window, I was under the
impression this was some monitoring software. I think you are just opening
the spooler queue view, correct?
There are a couple anti virus packages that will interfere with user
accounts printing. I have also seen this failure when the
\windows\system32\spool\printers directory does not allow users write
access. If you have Professional you can change security restrictions on
this directory (I think you will need to turn off simple file sharing in
Folder Options / View . If you are using Home version you can change the
spool folders to a location where users have write access (Printers Folder ,
File, Server Properties, Advanced)
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
Thank you for responding to my problem. I do not understand what you are
talking about. What monitoring software? When booting up to limited
account
no software will print anything, including going to printer properties and
trying to print a test page. As soon as I log on to an adminstrator
account
printer works fine and it even will work if I log off the administrator
account and then on to the limited account. Is the monitoring software
the
printer driver? And, how does one go about initialization of the
moniotring
software from an administrator account. I am using a 2 month old Dell
Desktop running Windows XP Professional and a Canon ImageClass D680
Multi-Function Printer, Copier, Scanner.
Thanks again.
:
this sounds like the monitoring software requires an initialization from
an
administrator account. Who wrote the software?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no
rights.
Initial log-on using limited account cannot print anything, including
test
page. When I open print status window all requested docs are listed
but
none
print. When I log on to administrators account, printer works fine.
Initial
boot up to administrator account, printer works fine. Switch to
limited
account after initial boot to administrators account and limited
account
prints everything. I'm stumped.