License file corrupt-Box pops up asking for credit card info

  • Thread starter Thread starter Cliff
  • Start date Start date
C

Cliff

A machine was just dropped off at my shop and after it
boots up it gives a Message. "Your License file is
corrupt. To continue using Windows XP please enter you
following information." Then a windows box pops up asking
you to enter you full name and credit card information
along with your pin number. Anyone heard of this?
 
No, it's likely the PC is infected with a virus or spyware file.
Microsoft, or any other legitimate software vender, would
not ask for any personal credit card information.

Scan the PC for the presence of viruses and spyware:

Download Ad-aware SE and scan your PC for the presence of spyware:
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?id=827315

Dealing with Unwanted Spyware and Parasites
http://www.mvps.org/winhelp2002/unwanted.htm

Perform some routine maintenance:

Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp

HOW TO: Analyze and Defragment a Disk in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;305781&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------

:

| A machine was just dropped off at my shop and after it
| boots up it gives a Message. "Your License file is
| corrupt. To continue using Windows XP please enter you
| following information." Then a windows box pops up asking
| you to enter you full name and credit card information
| along with your pin number. Anyone heard of this?
 
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