Last Windows Update Problem (not booting even in safe mode)

[Radu Colceriu]

Hi

After the last automatic windows update (09 Jul 08) the notebook is
booting in a loop.

Boot -> Black screen with the mouse cursor -> restart.

This happens also in the safe-mode. No applications/hardware were
installed in the meantime.

If I make a repair from the Vista DVD I get the message:
(approx. translation from German)

Found error source:
A patch is preventing the system start.
Action taken: checking integrity and repairing the system files.
Error code : 0xa

I can send the error detail to Microsoft but this doesn't help me much

I don't have a repair point set or the repair application cannot find one.


Does anyone have an idea how can I fix it?
It is possible to uninstall an "patch" from the repair cd?
I would really don't want to re-install everything because is a company
notebook with a lot of stuff installed.

Any help will be much appreciated.


P.S. Windows Ultimate x86 no SP1, dell xps 1330

 

[Malke]

Hi

After the last automatic windows update (09 Jul 08) the notebook is
booting in a loop.

Boot -> Black screen with the mouse cursor -> restart.

This happens also in the safe-mode. No applications/hardware were
installed in the meantime.

If I make a repair from the Vista DVD I get the message:
(approx. translation from German)

Found error source:
A patch is preventing the system start.
Action taken: checking integrity and repairing the system files.
Error code : 0xa

I can send the error detail to Microsoft but this doesn't help me much

I don't have a repair point set or the repair application cannot find one.


Does anyone have an idea how can I fix it?
It is possible to uninstall an "patch" from the repair cd?
I would really don't want to re-install everything because is a company
notebook with a lot of stuff installed.

Any help will be much appreciated.


P.S. Windows Ultimate x86 no SP1, dell xps 1330

Try booting with the Vista DVD and do a System Restore to before you
installed the patch. There is also free support for issues related to
updates if System Restore doesn't work.

How to run System Restore from the Vista DVD repair options:
http://www.bleepingcomputer.com/tutorials/tutorial142.html
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/
http://support.microsoft.com/kb/940765

Contact MS - http://support.microsoft.com/gp/contactuswindows?sd=win
Unlimited support requests are included at no charge - (866) 834-8317

Start a free Windows Update support incident request -
https://support.microsoft.com/oas/default.aspx?gprid=6527


Malke

 

[Colin Barnhorst]

Following my earlier posting, I have been into Advance Boot Options -
Last known Good Configuration, Safe Mode, Repair, System Recovery all
fail to resolve the problem.
Blue error screen with errrors: 0x0000007B
(0X81005BA0,0XC0000034,0X00000000,0X00000000)
I cannot get past the Stop message.

Follow Malke's advice and boot with the dvd and do a system restore.

 

[Colin Barnhorst]

Thank you - you are absolutely correct, it is working fine now.
This was the first time I had attempted something like this and would
not have done so without a detailed magazine article with step by step
instructions.
If some expert would like to post such an article I am sure it would
save many people much anxiety.

You're welcome.