Laptop freeze

[Guest]

Hope someone can help I have been trying to sort this out for weeks now. I
have a
Sony Vaio PCG-K215Z laptop with network card installed, and I have a D-link
G604T router. MY computer freezes whilst on the internet at no specific set
times, and I have to turn of my computer an reboot. I have done a system
recovery, and that has not solved the problem, I have downloaded the firmware
for the router. I am not particularly technical and would like some easy to
understand help with this as I am getting so fustrated. I am running XP SP2,
and I am not sure if this is creating a conflict. At the time of the crash
there is nothing in the events viewer. But before the crash there are a
number of events from the Service Control Manager with the IDs of 7035 and
7036, if that helps. Not sure if it is a hardware problem either.

Thankyou in advance,
Picker

 

[Mark L. Ferguson]

Crashing services are definitely a driver conflict, especially in the light of a freeze happening thereafter. With a Vail, I would
see if there are better drivers available for you.


..

 

[Guest]

What drivers would I need, and where would I find them?

Many thanks for you help,

Picker