Keyboard only works in safe mode

[Guest]

Fascinating problem. PS/2 Keyboard on daughter's computer failed to work. Tried another keyboard, tried USB keyboard. Booted into safe mode and works perfectly. Uninstalled and re installed after restart. no change. Swapped motherboard because i was told it was a keyboard controller chip fault - no change. Tried running msconfig and removing all new entries and all MS unnecessary services - no change. Not sure what to do next and it must be software as have swapped keyboards and motherboard. Help pleeese as she needs it for Christmas present games.
Ta Paul

 

[Rick \Nutcase\ Rogers]

Hi Paul,

If you think it's a software conflict, this can help:

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

Fascinating problem. PS/2 Keyboard on daughter's computer failed to work.

Tried another keyboard, tried USB keyboard. Booted into safe mode and works
perfectly. Uninstalled and re installed after restart. no change. Swapped
motherboard because i was told it was a keyboard controller chip fault - no
change. Tried running msconfig and removing all new entries and all MS
unnecessary services - no change. Not sure what to do next and it must be
software as have swapped keyboards and motherboard. Help pleeese as she
needs it for Christmas present games.