kernel32.dll error

[robert]

I installed IE 6.0 to replace my previous version of 5.5 a
few days ago. Now, when I go to any website, sometimes I
will get a message as follows: "iexplore has caused an
unknown error in kernel32.dll. iexplore will now close.
If you continue to experience problems, try restarting
your computer". I have restarted my computer several
times but get the same message. I'm not sure what else
needs to be done to correct this. My computer uses
Windows Millenium as it's operating system.
Thanks...Robert

 

[Frank Saunders, MS-MVP]

I installed IE 6.0 to replace my previous version of 5.5 a
few days ago. Now, when I go to any website, sometimes I
will get a message as follows: "iexplore has caused an
unknown error in kernel32.dll. iexplore will now close.
If you continue to experience problems, try restarting
your computer". I have restarted my computer several
times but get the same message. I'm not sure what else
needs to be done to correct this. My computer uses
Windows Millenium as it's operating system.
Thanks...Robert

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero