Kernel32.dll error in explorer

[Horizon]

I'm running XP SP1 with auto-updates, and recently Windows
Explorer and/or Internet Explorer cause a Kernel32.dll
error which closes the browser window. I can do nothing,
as this message is constantly coming up.

I've tried running AdAware, SpyBot, CWShredder and checked
for Viruses with McAfee. I uninstalled NetZero, as I felt
this may be the culprit.

I've also tried adding a few lines to my config.sys file
that a few websites recommended.

None of it helped...

I'm going nuts! Help would be appreciated.

 

[Guest]

What is the exact message your getting?

 

[Horizon]

The exact error message is:

Windows Explorer has encountered a problen and needs to
close.

Error signature

AppName: explorer.exe
AppVer: 6.0.2800.1106
ModName: kernel32.dll
ModVer: 5.1.2600.1106
Offset: 00013887

 

[Ted Zieglar aka \Rocky\]

If that's all you have to go on...if you have no idea what might have caused
the error message...then this is your only option:

"How to perform an in-place upgrade (reinstallation) of Windows XP"
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341&Product=winxp

 

[Guest]

I did that last night No such luck- it didn't solve
the problem.

I'm going to install SP2 tonight- if THAT doesn't work,
I'm going to do a re-install with a CD that has SP2 on it.

It is VERY annoying and I can't believe there is nothing
on the MS website about this.