keeps finding more?

[kb]

This computer keeps coming up with the
find "Unclassified.Spyware.BHO (Spyware)". I scanned the
computer 10 more times and it kept coming up with this (
and I kept deleting it every time), even when logged off
the program during any other application of software I
was running. I turned the computer off and after restart
it did not bring that screen again until I did another
scan and again it won't go away. Delete the spyware, wait
one minute and it finds it again. Anyone know why I'm
going in this circle?

 

[Ron Kinner]

Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe

Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then
send it to me as an attachment. I can probably tell you
what to do to get rid of it.

Ron Kinner
Microsoft MVP 2004 & 2005
(e-mail address removed)

 

[JohnF.]

WHen trojans are combined with spyware, the spyware seemingly comes back
from nowhere. You must clean out every temporary file location and your
temporary Internet Files too. You may even have to disable system restore.
Try ccleaner first from www.ccleaner.com in safe mode, run a full deep scan
again with MSAS, reboot to normal mode and see what happens.

Let us know and submit a suspected spyware report.

JohnF.

 

[kb]

John, it worked great. I was going to take this in steps
as far as shutting off sys restore and going to SAFE
mode. I did the download of ccleaner (great little
housekeeper) and ran it. I ran MSAS and again it found
the same thing, deleted it and finished the program.
While the computer was sitting idle it popped up again,
deleted it and now, it doesn't come up any more. Thank
you for the tip.
Kelly