K8V-Deluxe not supplying enough power for my FX5900?

F

f00ge

I've been getting this pop-up message a lot lately:

Power indicator: Problem report

"The NVIDIA System Sentinel is reporting that the NVIDIA-powered graphics
card is not recieving sufficient power."

"To protect your hardware... bla bla bla.... the graphics processor has
lowered its performance to... bla bla bla..."

This message pops up not only when I use a 3D application, but has also
started to annoy me in desktop, with the system being completely idle.
Last time I counted 51 of these bastard messages - at once!

Needless to say, I cannot play games anymore. And now it's starting to
interfere with my desktop work.

My card is a Gainward FX5900 on an Asus K8V-Deluxe motherboard.

I've checked the cable to the card, and even replaced it with another.
My PSU is 450W - which really should be enough, as I don't have many hard
drives etc. My CPU is 2GHz (Athlon64 3200+).

Weird thing is, I've had no troubles for weeks. And now it has started
again. This time excessively.

Any suggestions?
 
P

Paul

"f00ge" said:
I've been getting this pop-up message a lot lately:

Power indicator: Problem report

"The NVIDIA System Sentinel is reporting that the NVIDIA-powered graphics
card is not recieving sufficient power."

"To protect your hardware... bla bla bla.... the graphics processor has
lowered its performance to... bla bla bla..."

This message pops up not only when I use a 3D application, but has also
started to annoy me in desktop, with the system being completely idle.
Last time I counted 51 of these bastard messages - at once!

Needless to say, I cannot play games anymore. And now it's starting to
interfere with my desktop work.

My card is a Gainward FX5900 on an Asus K8V-Deluxe motherboard.

I've checked the cable to the card, and even replaced it with another.
My PSU is 450W - which really should be enough, as I don't have many hard
drives etc. My CPU is 2GHz (Athlon64 3200+).

Weird thing is, I've had no troubles for weeks. And now it has started
again. This time excessively.

Any suggestions?

You cannot entirely rely on the overall power rating of 450W to tell
if the power supply is sufficient. Check the label on the side of the
power supply and see how many amps the +12V output is rated for.
If it is less than 15 amps, that might make things marginal. Also,
the PS may be on the verge of a breakdown. Either go into the Power
Monitor in the BIOS or use Asus Probe or Motherboard Monitor to check
the +12V. If +12V is on the low side, maybe that is what the video card
is sensing.

A post in Google suggests making sure that the drive cable that
powers the video card, not be shared with any other hardware. That
will help keep voltage drop in the power cable to a minimum.

The other possibility, is the circuit on the video card that is
monitoring the input power is defective.

Not all 450W power supplies are created equal. For example, here are
the specs for some Antec Truepower supplies.

VOLTAGE +5V +12V +3.3V -5V -12V +5VSB
MAX. LOAD
TRUE330 30A 17A 28A 0.5A 1.0A 2.0A
TRUE380 35A 18A 28A 0.5A 1.0A 2.0A
TRUE430 36A 20A 28A 0.5A 1.0A 2.0A
TRUE480 38A 22A 30A 1.5A 1.0A 2.0A
TRUE550 40A 24A 32A 0.5A 1.0A 2.0A

Even the True330 would stand a good chance of powering your system,
due to the independent outputs on the supply. There are some 450W
supplies out there that have something like 10 or 12 amps on the
+12V and the FX5900 will crush them.

HTH,
Paul
 
F

f00ge

I have now switched the PSU for another 450W (different brand).
I connected the video card using one of the cables directly from the PSU (no
dividers).

So far no error reports.
Only thing was my PC just completely shut down - out of nowhere - while
browsing with IE.
And the PSU is extremely hot. I burn my finger, if I touch outside the PSU
fan. Worries me a bit.
 
F

f00ge

Paul said:
use Asus Probe or Motherboard Monitor to check
the +12V. If +12V is on the low side, maybe that is what the video card
is sensing.

I'm not sure I'm looking at the right place.
But there is one place where it says 12v - it's at 11.912
That bad?

Btw, my PSU is HOT! Very hot.
Should I be worried?
 
F

f00ge

But there is one place where it says 12v - it's at 11.912

Correction!
That should read 11.712
 
P

Paul

"f00ge" said:
I have now switched the PSU for another 450W (different brand).
I connected the video card using one of the cables directly from the PSU (no
dividers).

So far no error reports.
Only thing was my PC just completely shut down - out of nowhere - while
browsing with IE.
And the PSU is extremely hot. I burn my finger, if I touch outside the PSU
fan. Worries me a bit.

That is not a good sign. It means either the CPU and video card are
drawing way more current than they are supposed to, or the PSU fan is
not rotating fast enough to cool the supply. If you cannot hold your
finger on the metal for more than two seconds, that means the metal
could be around 55C or more.

The "11.712V" reading is not bad. The specification is 12V +/- 5%,
so the minus five percent figure gives a voltage of 11.4V. So, you
are still within specs.

There have been a few posts about systems that seem to be drawing too
much current, but it can be difficult to isolate and measure exactly
what is going on. If you can find a clamp-on ammeter (the kind used
by electricians or air conditioner service people), that device can
measure the current in the wires leading from your power supply.

You would need to surround all the wires connected to +12V with the
clamp, in order to total together all the current flowing. For
example, if your motherboard uses that 2x2 pin ATX12V connector for
motherboard power, then there are two +12V wires on that plug, plus
there is a third +12V wire on the ATX 20pin power connector. All
three of those wires carry the current for +12V to the motherboard,
and surrounding all three at once with a clamp-on ammeter, will allow
measuring the motherboard consumption from +12V.

The FX5900 probably has its own 4 pin molex disk drive power connector,
and one wire on that connector runs to +12V. You could measure that
one separately, to see how much auxiliary power the FX5900 is using.

I'm not at all certain that buying another power supply is going to
help. The heat from your supply says a large amount of power is being
consumed, and you need to figure out whether what you are seeing is
normal or not. Since I own one of those clamp-on ammeters, that is
the tool I'd used to see how many amps are being consumed.

According to page 7 of:

http://www.amd.com/us-en/assets/content_type/white_papers_and_tech_docs/30430.pdf

the power consumption of an Athlon 64 processor is 1.5V at 57 amps. If
this is converted from +12V, then to get that power would take 7.125 amps.
As the Vcore switching converter on the motherboard is only 80% efficient,
then this bumps up the calculated current from the supply to 8.9 amps.
Your FX5900 video card will only be drawing maximum power while playing
3D games, at which point it could be drawing 60 watts or so (12V at
5 amps). That is a total of 14 amps so far. If your power supply case
is burning hot, then a lot more than 14 amps is being drawn. i would
take it to a shop, before something burns up.

Do a visual check on the power supply fan, to see whether it is spinning
or not. You would be surprised how much difference the small amount of
air one of those power supply fans moves, can make to component
temperature. If all of your fans are working properly, then the next step
is to verify the current consumption of the parts in your case. If
everything appears within bounds, then maybe a replacement power supply
will cure the overheat problem. The problem could be a defect in the
power supply.

HTH,
Paul
 
F

f00ge

Thanks for the reply, Paul.

Getting that amp-meter and volt-meter etc. will most likely turn out to be
more expensive/difficult, then actually getting a new video card. :)
Plus I'm no electrician. I would probably end up electrocuting myself or the
pc.

Anyway, don't you think all this points to a faulty video card?
I've had three different PSUs in it - two of them kept giving me the message
as described in my first post. And the 3rd one gets hotter than hell.

I've had a PCI video card in this PC. The PSU didn't get even warm there.
And yes, the PSU fan is working. I can feel the fan blowing out of the case.
(There is only one fan in there, afaik)

Yes, you are right. The PSU only really gets hot when I'm in 3D games. Which
again gets me thinking this whole thing might be a video card issue.

What do you think? Should I try to get it replaced?
 
P

Paul

"f00ge" said:
Thanks for the reply, Paul.

Getting that amp-meter and volt-meter etc. will most likely turn out to be
more expensive/difficult, then actually getting a new video card. :)
Plus I'm no electrician. I would probably end up electrocuting myself or the
pc.

Anyway, don't you think all this points to a faulty video card?
I've had three different PSUs in it - two of them kept giving me the message
as described in my first post. And the 3rd one gets hotter than hell.

I've had a PCI video card in this PC. The PSU didn't get even warm there.
And yes, the PSU fan is working. I can feel the fan blowing out of the case.
(There is only one fan in there, afaik)

Yes, you are right. The PSU only really gets hot when I'm in 3D games. Which
again gets me thinking this whole thing might be a video card issue.

What do you think? Should I try to get it replaced?

I'm not going to force you to debug this yourself :)

Your evidence certainly makes it look like the video card is at
fault, but maybe you need to convince the company that sold you
the card, that it is defective ? Will your evidence be enough
to convince them ?

I see two possibilities - one is the video card is defective, and
is drawing much more than the expected 5 or 6 amps from the auxiliary
power lead to the video card. If it was, the wire leading to the video
card could be getting warm as well. The other possibility, is that all
three of your power supplies have too low a rating to be driving
a FX5900.

Perhaps your local computer shop can help you determine which
of those two possibilities is likely. Describe your problem and
ask what their rates are for a diagnosis. Ask if they own a
clamp-on ammeter, as some computer shops are simple "parts swap"
places, and won't be able to measure the current.

Just for fun, this link will take you to a Shockwave presentation on
a clamp-on ammeter. Click "Explore", then the "jaw trigger" button,
to see how the jaws open, so the jaws can be placed around a single
wire, to measure the current flowing in it. The non-contact nature
of this type of meter, is what makes it safe for me to use inside
my 220V AC central air conditioner, while the unit is running. It
uses the magnetic field around a current carrying wire, as a means
to measure the current:

http://fluke.com/VirtualMeters/330/330shock.asp

My meter (not made by Fluke) costs $400 CDN.

HTH,
Paul
 
P

Paul

"f00ge" said:
Thanks for the reply, Paul.

Getting that amp-meter and volt-meter etc. will most likely turn out to be
more expensive/difficult, then actually getting a new video card. :)
Plus I'm no electrician. I would probably end up electrocuting myself or the
pc.

Anyway, don't you think all this points to a faulty video card?
I've had three different PSUs in it - two of them kept giving me the message
as described in my first post. And the 3rd one gets hotter than hell.

I've had a PCI video card in this PC. The PSU didn't get even warm there.
And yes, the PSU fan is working. I can feel the fan blowing out of the case.
(There is only one fan in there, afaik)

Yes, you are right. The PSU only really gets hot when I'm in 3D games. Which
again gets me thinking this whole thing might be a video card issue.

What do you think? Should I try to get it replaced?

That information is useful (that a PCI card doesn't make the PSU hot).
But, it doesn't tell us whether the FX5900 is within normal power
consumption bounds or not. The FX5900 is a top end card, and power
consumption could be 60 to 70 watts while in 3D mode. This should be
5 or 6 amps or so, flowing in the +12V lead which is connected to the
four pin power connector on the video card.

Generally, to RMA product for warranty returns, you need symptoms to
convince the vendor that the product is broken. You could, I suppose,
claim there are colored lines or blocks on the screen, when there shouldn't
be any. Sometimes, the product you get in return, is a "refurb",
which is a product returned by someone else, that has been repaired
and tested by the manufacturer. As many products that are returned
are "no fault found" at the factory, there shouldn't be anything
wrong with these refurbed cards.

I'm a technical kind of guy, so I generally want to understand _what_ is
going on in the computer, if at all possible. Sure, you can try replacing
the video card, but how do you know this will fix the problem ?
Maybe a better power supply won't get quite as hot ? If the video card
measures 5 or 6 amps, as expected, maybe the power supply is the thing
to replace.

What you do next, may depend on economics. A trip to your local computer
shop (phone and ask if they have a clamp-on ammeter to measure current)
might cost you $50. Presumably, if you RMA the video card, there will
be shipping costs. Compare the charges and see which is more reasonable.

You might also check around, to see if you can borrow or rent a clamp-on
ammeter overnight. Open the side of the case. Start a 3D test running,
like 3DMark or a game that runs in demo mode. Close the jaws of the
clamp-on ammeter around the +12V wire of the four wire power cable that
goes to the video card. The pinout for cables on ATX power supplies
and the "Peripheral Power Connector" in particular, is on page 19 of:

http://www.formfactors.org/developer/specs/atx/atx2_1.pdf

Turn the clamp-on ammeter on, and set it to DC current. The setting
you choose should be sufficient to measure the current. On my meter,
this would be DC 40A full scale, to measure the (hopefully) 5 amps
being drawn from +12V by the video card. On my meter, the symbol for
DC current looks like this:

_____ <---flat bar with
40A - - - <---three hyphens underneath

As long as you don't open up the power supply itself, the wires inside
the computer are insulated, so you won't be making contact with any
wires anyway. The whole purpose of the clamp-on ammeter, is that
you make no contact with the conducters in the cable. The amp meter
clamps _around_ the wire and is actually measuring the magnetic field,
to derive a measurement of the current flow. This is different than
using a cheaper, conventional multimeter, where you actually have to
interrupt the flow of current, to insert the multimeter's current
measuring circuit in series with the power supply voltage in question.

I use my clamp-on ammeter on my outdoor central air conditioner, which
is connected to 220V AC. I only dare do that, because I'm not disturbing
or changing any connections inside the unit. The ammeter goes around one
wire at a time on the power feed, and doesn't physically have to touch it.
(Note - if the clamp on ammeter is placed around the two wires of an
appliance, the AC current measured is zero. The reason this happens, is the
magnetic fields of the two wires cancel each other out. That is why only
one wire at a time should be measured. I have a "cheater cord"
to make it possible to clamp the meter around one of the AC wires at
a time, when measuring the AC current flowing in an appliance.)

For a demo of how a clamp-on ammeter works, go here:

http://fluke.com/products/home.asp?SID=5&AGID=3&PID=30405

Click the "Virtual Demo" button. When the popup window appears, there
should be a Flash animation in the upper window. Click the blue text
string underneath that window - it says "Fluke 330 Clamp Meter Demo".
You should end up here:

http://fluke.com/VirtualMeters/330/330shock.asp

Another window with the word "Shockwave" in the title bar should open.
Click the "Explore" button in the middle of the window. There, you can
see a nice picture of a clamp-on ammeter. Click the "jaw trigger"
button, to see how the jaws open. With the jaws open, you put the wire
you want to measure the current in, inside the jaw area, then allow
the jaws to close again, so the jaws surround the wire. It's that
simple :)

To sum the currents in

You are right about the cost - the meter I bought is a nice one and
it cost $400 CDN.

HTH,
Paul
 
F

f00ge

--- snip ---

Thanks for all you help, Paul.
I think I'm gonna use the system as it is at the moment.
PSU might be getting hot, but everything is working.
So I guess I'll just have to wait until the PSU or video card gets burned.
:)

Sending back the card will most likely cost me, as they will test it, then
return it, claiming nothing is wrong with it.

Might get another PSU soon, though.
 

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