junk mail, although labeled [junk] still ends up in my inbox, why.

[Guest]

How do I ensure that Junk or spam email goes directly into the junk email
folder, and doesn't appear in my inbox, even though it has been labeled as
junk.

 

[Milly Staples [MVP - Outlook]]

Outlook does not have the ability to label any item as junk - look to your installed third party anti-spam program as to the configuration you need to set to send such labelled mails directly to the Junk Mail folder rather than the in-box.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, lucky asked:

| How do I ensure that Junk or spam email goes directly into the junk
| email folder, and doesn't appear in my inbox, even though it has been
| labeled as junk.