I'm sorry, Ives...but I have no idea why it happens, and
do not have any way of communicating with Microsoft.
David Shiflet signs his messages [MS]...maybe he's
employed by MS and could contact someone. And,
you may have some success if you discuss it with
your Lead MVP.
Actually, a simple registry edit does not seem like
a big problem to me but I guess it can be intimidating
for someone who never tried it before. You know...
many of the MSKB articles include registry editing info.
--
John Inzer
Picture It! MVP
return e-mail disabled
Yves Alarie said:
John, I know your solution is correct.
What I want to know is why does this happens.
Why is jpg changed to jpe?
We need to get this to Microsoft. You have been answering this question too
often. It is not fair to ask XP user to edit the registry. Microsoft must
address this issue and offer a fix. No registry editing solution should be
presented here after the same problem is coming up again and again. I am
dead set against asking somebody to edit the registry. Can you get this
problem up to Microsoft?