Journal has stopped automatically recording, even though...

  • Thread starter Thread starter SeldomSnows
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SeldomSnows

A few months ago, Outlook 2003 inexplicably stopped automatically recording
work done in Word, Excel & PPT, even though--under
Tools>Options>Contacts>Journal Options--appropriate boxes are still checked
to "Also record files from:" Word, Excel & PPT. Grateful for all ideas.
Normally use these entries for customer billing!
 
SeldomSnows said:
A few months ago, Outlook 2003 inexplicably stopped automatically recording
work done in Word, Excel & PPT, even though--under
Tools>Options>Contacts>Journal Options--appropriate boxes are still checked
to "Also record files from:" Word, Excel & PPT. Grateful for all ideas.
Normally use these entries for customer billing!
Click to expand...
 
I also found that journal stopped tracking email and other items for checked
contacts. I see nothing in the MS knowledge base, so I think I am going to
try a couple of things and see if I can get it going again.
 
I have tried everything, including archiving old stuff. I have my fingers
crossed for you. Please keep me posted. Thank you, Maria.
 
I did not resolve the problem with Outlook. It will not record my work on
the journal.
If anyone found a solution, please share. Thanks, Maria.
 
Has anyone figured this out? I use office 2003 and I have vista 64x. I have a
number indicating 4496 journal entries, but I can't SEE them. That is the
first journal file. I have another file listed as "Journal in Personal
Folders" with no items in it.

I've used this feature for years to track my work, but it's not showing up
in VISTA. Any microsoft gurus able to address this? would really, really
appreciate it. I've been watching here and no one has responded. My best,
Modinha
 
Dear All

I'm using Office small business 2007 and had the problem. I've solved it now.

I put the original Office disk in and selected repair office

It works for me now

Good luck
 
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