ITunes crashes with BSOD

J

JWeinberg

Has anyone experienced this problem?

I download the new iTunes for Windows last night from the Apple site and
loaded it on my Windows XP Pro system. When I try to start the program with
a music CD loaded, or try to run a CD with iTunes running, the program
consistently aborts and crashes my system. I get the BSOD with the
following information:

Code that caused the crash: BUGCODE_USB_DRIVER
Stop: 0x000000FD
Address info: (0x00000002, 0xFF9F2008, 0xFF9D99D0, 0x820F8CC0)

All of the latest patches and drivers are installed, including SP1. I have
three drives capable of burning and reading CD's on the system. One is
connected via Firewire, one via USB 2.0, and one is an ATAPI drive that is
also a DVD burner. All work fine with Roxio or Windows Media Player. I had
Norton Antivirus running, so I turned that off and iTunes still crashed the
system. System is 1 GHz Intel with 512 Mb of RAM and 160 Gb hard drive.

Looks like a nice program. Suggestions?

JWeinberg
 
J

JWeinberg

Could have fooled me. For once, I'm glad that the Microsoft software I own
was never this unstable. If iTunes is the best Windows program ever
written, I'd hate to see what Steve Jobs considers the worst.

JWeinberg
 
D

davetest

Could have fooled me. For once, I'm glad that the Microsoft software I own
was never this unstable. If iTunes is the best Windows program ever
written, I'd hate to see what Steve Jobs considers the worst.

JWeinberg
I read somewhere that it could be caused by a conflict of
itunes cd burning component and some other cd related item
on the PC. To check, disable itunes cd burning service.

Go into services and stop and disable "gear security"

Dave
 

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