Issues with internet

  • Thread starter Thread starter jayne
  • Start date Start date
J

jayne

I seem to have an issue were whenever I try to move away from the home page
of any web site to enter log in details or enter anything in like quantity of
an item etc the page automatically shuts its self down
 
jayne said:
I seem to have an issue were whenever I try to move away from the home
page of any web site to enter log in details or enter anything in like
quantity of an item etc the page automatically shuts its self down
Click to expand...

Not really enough information to get focused help. Start by answering:

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When you post back with the missing details, also include:

1. The antivirus/security software you have installed.
2. How you connect to the Internet (method, ISP).
3. What browser you are using and, if Internet Explorer, the same issue
happens when you use an alternate browser such as Firefox.

Malke
 
try running IE with NO ADD ONS.




(e-mail address removed)



I seem to have an issue were whenever I try to move away from the home page
of any web site to enter log in details or enter anything in like quantity of
an item etc the page automatically shuts its self down
 
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