Is there SP2 or SP3 in my computer?

[Roland]

Hello,

I did not intend to install SP3 for a while cause SP2 was just fine.
However a message pop up asking me to install Mediaplayer 11. I
answered yes. After sometime I got another message telling me that
installation was not possible because of a file. I aborted the
installation and rebooted. Everything seems to be okay. But Oh
surprise MyComputer properties show SP3.v.3264 How comes?

What is weird is that SP2 vanished and there is no SP3 at Add or Remove
Programs. The question is Do I have a full SP3 or just a partial SP3
installation? How could I verify? How could I rollback?

Thank you.

 

[Shenan Stanley]

I did not intend to install SP3 for a while cause SP2 was just fine.
However a message pop up asking me to install Mediaplayer 11. I
answered yes. After sometime I got another message telling me that
installation was not possible because of a file. I aborted the
installation and rebooted. Everything seems to be okay. But Oh
surprise MyComputer properties show SP3.v.3264 How comes?

What is weird is that SP2 vanished and there is no SP3 at Add or
Remove Programs. The question is Do I have a full SP3 or just a
partial SP3 installation? How could I verify? How could I
rollback?

Start button --> RUN --> type in :
winver
--> Click OK. What version does it say you have - the entire line...?

 

[Roland]

Start button --> RUN --> type in :
winver
--> Click OK. What version does it say you have - the entire line...?

Thanks for your response.
It says:

Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)

 

[Shenan Stanley]

I did not intend to install SP3 for a while cause SP2 was just fine.
However a message pop up asking me to install Mediaplayer 11. I
answered yes. After sometime I got another message telling me that
installation was not possible because of a file. I aborted the
installation and rebooted. Everything seems to be okay. But Oh
surprise MyComputer properties show SP3.v.3264 How comes?

What is weird is that SP2 vanished and there is no SP3 at Add or
Remove Programs. The question is Do I have a full SP3 or just a
partial SP3 installation? How could I verify? How could I
rollback?

Start button --> RUN --> type in :
winver
--> Click OK. What version does it say you have - the entire
line...?

Thanks for your response.
It says:
Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)

From what I can tell - you have Windows XP Service Pack 3 Release Candidate
installed - a MUCH older Release Candidate no less. If I had to guess (and
I do) I would say you have had that installed for quite some time.

Control Panel --> Add or Remove Programs --> identify XP SP3 (936929) and
remove it. (Make sure Show Updates is checked and look for the #.)

Otherwise - you can also get help through this channel:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

[PA Bear [MS MVP]]

Thanks for your response.
It says:

Version 5.1 (Build 2600.xpsp.071130-1427 : Service Pack 3, v.3264)

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

 

[Gerry]

Bear

Given the number of reported problems will they be able to fulfill this
committment "Response Time: By the end of the next working day."?


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Roland]

From what I can tell - you have Windows XP Service Pack 3 Release Candidate
installed - a MUCH older Release Candidate no less. If I had to guess (and
I do) I would say you have had that installed for quite some time.

Maybe that occurred silently because I never installed SP3 and never
received request for such update. How this could happen?

Control Panel --> Add or Remove Programs --> identify XP SP3 (936929) and
remove it. (Make sure Show Updates is checked and look for the #.)

As I told ALL updates disappeared from 'Add or Remove Programs'. The
only one in the list is KB915865. And there is no SP3 in that list.

 

[Roland]

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

I have had very bad experiences with MS support in the past.
Besides since the failed MediaPlayer update (occurred yesterday) I have
noted that online MS update no longer works. I tried MP again. The
update downloads and try to install but fails.

Another question: Should I risk another SP3 update? I have downloaded
WindowsXP-KB936929-SP3-x86-ENU.exe but I'm not sure if reinstalling is a
good idea or not.

 

[Renegade]

IT cannot get installed without you knowing............

 

[Roland]

I didn't install SP3 let alone a Release Candidate. Common sense
dictates not to do it in a production computer.

 

[Colin Barnhorst]

Not only could the SP3 RC not get installed silently, installing it required
a deliberate downloading of a script file before WU would even show it to
you.

Regardless, uninstall the current SP3 build pronto and either let WU offer
you the final or stay at SP2 for awhile and think about it, your choice.
You need to be aware that if you NOT uninstall now your computer will
regress to limited functionality soon because the RC is timebombed to expire
in a few more days. Get cracking. You really don't have a choice here.

 

[Colin Barnhorst]

Let them answer that one. You'll never know until you use the service.

 

[Colin Barnhorst]

If you don't want to risk the SP3 upgrade then...well...don't. But get that
RC off of your system NOW. It is timebombed!

 

[Roland]

So, will risk the upgrade. If anything fails then will reinstall
Windows. From now on I will never accept any online update from MS, as
I did for my Toshiba laptop.

 

[PA Bear [MS MVP]]

I have had very bad experiences with MS support in the past...

If a garage does a lousy job servicing your car (and you don't know how to
do it yourself), do you stop taking your car in for service?

 

[Roland]

If a garage does a lousy job servicing your car (and you don't know how
to do it yourself), do you stop taking your car in for service?

What are you talking about? I can fix my car down to the last nut and
bolt, that's not the same with M$ OS's. Besides I'm dealing with
computers since the Altair, so I'm not as neophyte as you think I am.
This way you're only filling your ego with gibberish. If you don't have
ideas or don't wish to help stop responding and move on.

 

[PA Bear [MS MVP]]

<plonk>

What are you talking about? I can fix my car down to the last nut and
bolt, that's not the same with M$ OS's. Besides I'm dealing with
computers since the Altair, so I'm not as neophyte as you think I am.
This way you're only filling your ego with gibberish. If you don't have
ideas or don't wish to help stop responding and move on.

 

[HeyBub]

I didn't install SP3 let alone a Release Candidate. Common sense
dictates not to do it in a production computer.

So, who to believe: Your own porous memory* or a lying computer?

 

[Nobody]

Moronicus

What are you talking about? I can fix my car down to the last nut and
bolt, that's not the same with M$ OS's. Besides I'm dealing with
computers since the Altair, so I'm not as neophyte as you think I am. This
way you're only filling your ego with gibberish. If you don't have ideas
or don't wish to help stop responding and move on.

 

[Kelly]

Right click My Computer/Properties. The information is listed there.
And/or Start/Run: msinfo32

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm