Is there a limit of 25 users?


G

Guest

The MS documentation (that compares BCM w/ MS CRM) indicates there is a 25
employee/user limit with BCM, yet a MS Case Study (about using Solution
Selling templates with Outlook and BCM) indicates the company has 35
employees.

My company is thinking of installing BCM, we currently have 20 employees
(and we plan to grow), so will this be an issue?
 
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L

Luther

My documentation recommends a maximum of 5 users, but there isn't an
actual built-in limit. There have been posts from users complaining
that their machines wasn't powerful enough to support a single user.

The maximum number of users depends on your hardware (ram and cpu on
the machine with the database) and how busy the users are. With 20
employees you'll definately want a dedicated server machine. At some
point, again depending on usage, you'll want to replace the free
version of Sql Server that comes with BCM with a more powerful version.

Also note that BCM really has a feature set for "small" businesses. For
example, there are no roles or permissions in BCM. It's typical user
would do every task, and then share the database with a fewer other
users. BCM has no notion of IT staff; e.g. doing backups and restores
from a central location. It's fine in a business where you trust all
the users with access to the PC, but with 20 users you may run into
privacy and other security concerns. You may want to consider using
MSCRM for more than just better performance reasons.
 
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L

Luther

My documentation recommends a maximum of 5 users, but there isn't an
actual built-in limit. There have been posts from users complaining
that their machines wasn't powerful enough to support a single user.

The maximum number of users depends on your hardware (ram and cpu on
the machine with the database) and how busy the users are. With 20
employees you'll definately want a dedicated server machine. At some
point, again depending on usage, you'll want to replace the free
version of Sql Server that comes with BCM with a more powerful version.

Also note that BCM really has a feature set for "small" businesses. For
example, there are no roles or permissions in BCM. It's typical user
would do every task, and then share the database with a fewer other
users. BCM has no notion of IT staff; e.g. doing backups and restores
from a central location. It's fine in a business where you trust all
the users with access to the PC, but with 20 users you may run into
privacy and other security concerns. You may want to consider using
MSCRM for more than just better performance reasons.
 

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