is my browser hijacked?

  • Thread starter Thread starter Gina Duffey
  • Start date Start date
G

Gina Duffey

Maybe I have a trojan or something? I have Win XP Home Edition and I use IE
v 6.
I am online (cable connection) and can get my email but as for the web, I
get nowhere. Down at the bottom where you can see the address of where
you're going, it says
http://www.google.com/hws/dell-usuk/afe?hl=en&channel=us&s= over and over
and it just clicks and clicks but wont go anywhere. I cant even go anywhere
to find support or help for it. I have run my virus scan on Norton Internet
Security and it doesnt find anything. I have also ran AdAware and deleted
everything it turned up and rebooted. Didnt help at all. I am stuck like
chuck. Thanks, Gina

Anyone?
 
Yes, its still set on blank page

Harry Ohrn MS MVP said:
Go to Control Panel->Internet Options. Can you change your Home page?

--


Harry Ohrn MS MVP [Shell\User]


Gina Duffey said:
Maybe I have a trojan or something? I have Win XP Home Edition and I use
IE v 6.
I am online (cable connection) and can get my email but as for the web, I
get nowhere. Down at the bottom where you can see the address of where
you're going, it says
http://www.google.com/hws/dell-usuk/afe?hl=en&channel=us&s= over and
over and it just clicks and clicks but wont go anywhere. I cant even go
anywhere to find support or help for it. I have run my virus scan on
Norton Internet Security and it doesnt find anything. I have also ran
AdAware and deleted everything it turned up and rebooted. Didnt help at
all. I am stuck like chuck. Thanks, Gina

Anyone?
Click to expand...
Click to expand...
 
I can change the home page, but it doesn't recognize that I did.
i'm hung.


Harry Ohrn MS MVP said:
Go to Control Panel->Internet Options. Can you change your Home page?

--


Harry Ohrn MS MVP [Shell\User]


Gina Duffey said:
Maybe I have a trojan or something? I have Win XP Home Edition and I use
IE v 6.
I am online (cable connection) and can get my email but as for the web, I
get nowhere. Down at the bottom where you can see the address of where
you're going, it says
http://www.google.com/hws/dell-usuk/afe?hl=en&channel=us&s= over and
over and it just clicks and clicks but wont go anywhere. I cant even go
anywhere to find support or help for it. I have run my virus scan on
Norton Internet Security and it doesnt find anything. I have also ran
AdAware and deleted everything it turned up and rebooted. Didnt help at
all. I am stuck like chuck. Thanks, Gina

Anyone?
Click to expand...
Click to expand...
 
If something has "Hooked" into IE, then go to Control Panel (Classic
View). Click Internet Options. Click the Programs (TAB), then the
button that says "Manage Add-ons". Look through the list and count
how many entries are present. It may be necessary to temporarily
disable the Add-ons to get IE to work for you to clean up the system.
Certainly using NIS makes untangling this harder than it should be.
From the URL you posted, I'm assuming this is a Dell PC ?


Gina Duffey said:
I can change the home page, but it doesn't recognize that I did.
i'm hung.


Harry Ohrn MS MVP said:
Go to Control Panel->Internet Options. Can you change your Home page?

--


Harry Ohrn MS MVP [Shell\User]


Gina Duffey said:
Maybe I have a trojan or something? I have Win XP Home Edition and I
use IE v 6.
I am online (cable connection) and can get my email but as for the web,
I get nowhere. Down at the bottom where you can see the address of
where you're going, it says
http://www.google.com/hws/dell-usuk/afe?hl=en&channel=us&s= over and
over and it just clicks and clicks but wont go anywhere. I cant even go
anywhere to find support or help for it. I have run my virus scan on
Norton Internet Security and it doesnt find anything. I have also ran
AdAware and deleted everything it turned up and rebooted. Didnt help at
all. I am stuck like chuck. Thanks, Gina

Anyone?
Click to expand...
Click to expand...
Click to expand...
 
Yes, it's a Dell.
I just found out something strange.
When I disable NIS, I can get online, no problem.
I tried to uninstall it, but it won't let me. I had to restore to get back
where I was.
Now I'm wondering if my NIS was hijacked. Talk about weird.
I have it temp disabled for now, but need to figure out how to get it off my
system.
I may contact their support....maybe they can help me.
NIS worked fine on my old computer. This one is less than a month old.
And I am not used to XP! Thx, Gina


R. McCarty said:
If something has "Hooked" into IE, then go to Control Panel (Classic
View). Click Internet Options. Click the Programs (TAB), then the
button that says "Manage Add-ons". Look through the list and count
how many entries are present. It may be necessary to temporarily
disable the Add-ons to get IE to work for you to clean up the system.
Certainly using NIS makes untangling this harder than it should be.
From the URL you posted, I'm assuming this is a Dell PC ?


Gina Duffey said:
I can change the home page, but it doesn't recognize that I did.
i'm hung.


Harry Ohrn MS MVP said:
Go to Control Panel->Internet Options. Can you change your Home page?

--


Harry Ohrn MS MVP [Shell\User]


Maybe I have a trojan or something? I have Win XP Home Edition and I
use IE v 6.
I am online (cable connection) and can get my email but as for the web,
I get nowhere. Down at the bottom where you can see the address of
where you're going, it says
http://www.google.com/hws/dell-usuk/afe?hl=en&channel=us&s= over and
over and it just clicks and clicks but wont go anywhere. I cant even
go anywhere to find support or help for it. I have run my virus scan on
Norton Internet Security and it doesnt find anything. I have also ran
AdAware and deleted everything it turned up and rebooted. Didnt help
at all. I am stuck like chuck. Thanks, Gina

Anyone?
Click to expand...
Click to expand...
Click to expand...
 
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