Ipod 60gb video.. wont mount on any machine suddenly (itunes 7.5x)..

M

markm75

I'm having an issue i cant seem to figure out.. my ipod will no longer
mount.. i hear the double beep when its connected.. it says its
charging but i dont get the "do not disconnect" message anymore.. nor
does it show up in itunes..

This is under Vista or XP..

Has anyone run into this and found a fix before?

Thanks
 
A

Andy C.(never #)

I'm having an issue i cant seem to figure out.. my ipod will no longer
mount.. i hear the double beep when its connected.. it says its
charging but i dont get the "do not disconnect" message anymore.. nor
does it show up in itunes..

This is under Vista or XP..

Has anyone run into this and found a fix before?

Thanks

Yep, wife bought me an 80GB and I have a nice cd collection with about
2000 songs on my pc's, but when I tried to sync the new iPod, it
started resetting and when I tried to re-attach it to the pc, it did
the same thing as you describe. I went through about a week of grief
with BestBuy and ended up replacing the iPod only to figure out that
the xml file in the iTunes directory was corrupted.

Depending on how you installed iTunes you probably have an iTunes
subdirectory under your My Music subdirectory, maybe not. At any rate
in the iTunes subdirectory, there are two files; one has an .xml
extension and the other one has a .itl extension. Copy those files
somewhere for backup and then delete them. Then in iTunes import the
iTunes Music subdirectory that should also be under the iTunes
subdirectory, if that's where your music files are stored.

Hope this helps.

Later,

Andy C.(never #)
 
M

markm75

Yep, wife bought me an 80GB and I have a nice cd collection with about
2000 songs on my pc's, but when I tried to sync the new iPod, it
started resetting and when I tried to re-attach it to the pc, it did
the same thing as you describe. I went through about a week of grief
with BestBuy and ended up replacing the iPod only to figure out that
the xml file in the iTunes directory was corrupted.

Depending on how you installed iTunes you probably have an iTunes
subdirectory under your My Music subdirectory, maybe not. At any rate
in the iTunes subdirectory, there are two files; one has an .xml
extension and the other one has a .itl extension. Copy those files
somewhere for backup and then delete them. Then in iTunes import the
iTunes Music subdirectory that should also be under the iTunes
subdirectory, if that's where your music files are stored.

Hope this helps.

Later,

Andy C.(never #)

I moved those two files.. but this didnt seem to help.. the ipod
screen still doesnt show "do not disconnect"/itunes doesnt see it
either.

:(
 
A

Andy C.(never #)

I moved those two files.. but this didnt seem to help.. the ipod
screen still doesnt show "do not disconnect"/itunes doesnt see it
either.

:(

Did you re-import your songs?

Does your iPod reset over and over?

Yeah, I know. It's so sweet when you get it working, but a total PITA
up until then.

Later,

Andy C.(never #)
 
M

markm75

Did you re-import your songs?

Does your iPod reset over and over?

Yeah, I know. It's so sweet when you get it working, but a total PITA
up until then.

Later,

Andy C.(never #)- Hide quoted text -

- Show quoted text -

I did that.. but it didnt work unfortunately.. but i have a nice clean
library, which is cool by me..

I ended up doing the whole.. menu plus select, reset the ipod deal..
then when i plug it in we are all good.

Yeah.. i cant wait till xplay v3.0 is released early next year.. cant
stand itunes.. especially because of things like the lack of "folder
monitoring".. having to readd the whole library or drag files from my
music location everytime i add more music.. its downright annoying.

Thanks for the help
 
A

Ant..

markm75 said:
I'm having an issue i cant seem to figure out.. my ipod will no longer
mount.. i hear the double beep when its connected.. it says its
charging but i dont get the "do not disconnect" message anymore.. nor
does it show up in itunes..

This is under Vista or XP..

Create a restore point then I would uninstall iTunes and Quicktime download
the Microsoft Patch for iPod and Download the latest version of iTunes. In
System/Device Manager USB controllers uninstal Mass
Storage Device and look for any unknown device or iPod device listed. Check
that the iPod is not listed as a HDD. Launch iTunes then plug in the iPod to
get new hardware found. When you get to the find driver option point the
application to find the drivers in c:\windows\windows32. This should complete
a success installation. Well it did in my case. Good Luck

Cheers
 

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