Invalid Windows Image

[DJ]

Hi, I'm new at this. But I would very much apprieciate
help. My problem is that Windows freezes before any screen
comes up and I get the message "The application or DLL
C:\WINDOWS/SYSTEM32/KBDUS.DLL is not a valid Windows
Image. Please check this against your installation
diskette". Then I hit the enter key and it continues
coming up.

What is the KBDUS.DLL device? My system is a Presario
6473SA, Pentium 4, 2.4GHz which was purchase 5/16/03. I'm
getting ready to load QuickBooks and I want everything to
be running ok before loading any other software.

I'll be waiting for a response.

Thank you.

 

[Rick \Nutcase\ Rogers]

Hi,

That is a keyboard driver, and you should expand a new copy to replace it.
Start/run msconfig, click on "expand file" (general tab)

File to expand: kbdus.dl
From: X:\I386
To: C:\Windows\system32

Where X is whatever letter is assigned your CD drive (you need your WinXP CD
for this), change it accordingly. If your system was preinstalled, you may
find this instead on the hard drive under C:\Windows\I386. If so, change the
"from" line accordingly. This assumes a default installation to C:\Windows.
If your installation is in a different folder, such as C:\Winnt, change the
"To" path accordingly. Reboot when finished.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org