Invalid Pointer & Import Problems

[Guest]

Let me start by saying, I've been using this program for a year without one
single problem.

I went to import a clip from my DV cam last night and got an error message
that it could not import my clip due to an "unspecified error." I then tried
to import an old clip from the hard drive. Same error.

Then I tried to open an old saved movie/project. It gave me an error
message that said "Invalid pointer."

It will not let me put anything on the timeline.

I have tried restoring my computer to the day before the last time I
successfully used the program. No luck.

All of updates are updated. (That sounds dumb, but you know what I mean.)

I read of at least one other person on this forum with the same problem, but
it appears he had no resolution. I will try reinstalling SP2, b/c it has
been suggested for other people's problems, but this didn't work for the
other guy (Matthias) who posted before on this problem.

Please, help me, smart people. Please.

 

[Wojo]

Well the program definitely sounds like it is broken.
If uninstalling and reinstalling SP2 doesn't do the trick then it could be a
bad codec or missing files.
Check out these places on my website:
[Movie Maker -> Trouble Shooting -> Bad Installation of Movie Maker]
[Movie Maker -> Trouble Shooting -> Codec Problems]