internet

A

Al

I recently reinstalled windows on my computer. now when
I access the internet, my computer shuts down with a
message "windows must restart because the Remote
Procedure Call service terminated unexpectedly" shutdown
by NT Authority. Is there something I can do to fix the
problem?
 
S

Steve Winograd [MVP]

"Al" said:
I recently reinstalled windows on my computer. now when
I access the internet, my computer shuts down with a
message "windows must restart because the Remote
Procedure Call service terminated unexpectedly" shutdown
by NT Authority. Is there something I can do to fix the
problem?

That sounds like the Blaster worm. Using another computer, go to this
web page, download the Blaster removal program, copy it to a floppy
disk, and run it on the first computer:

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

If the computer shuts down before you can run the program, re-start
the computer in Safe mode.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 

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