Internet Pop Up

[dellboy_732]

Hi,
When i type in search on google and click search there is a pop up that
appeares, it always comes up with the search that have put in.
Is there anyway of stopping this as it is driving me nuts
Thanks
Ryan

 

[Mark Ritchie]

Is the pop-up taking you to third party search results? You may have a
browser hijack.
Have you scanned your PC for spware and viruses?

--
Regards,

Mark Ritchie


**************************************
Computer Problems Dragging you Down?
Let us Fix it for you quickly and remotely!
http://www.livetechsupport.ca
(866)730-5403
**************************************

 

[dellboy_732]

Is the pop-up taking you to third party search results? You may have a
browser hijack.
Have you scanned your PC for spware and viruses?

--
Regards,

Mark Ritchie


**************************************
Computer Problems Dragging you Down?
Let us Fix it for you quickly and remotely!
http://www.livetechsupport.ca
(866)730-5403
**************************************

Hi Mark
I will try scanning for the spyware side of things but i have scanned
my system for viruses
Thanks
Ryan

 

[dellboy_732]

Hi Mark
I will try scanning for the spyware side of things but i have scanned
my system for viruses
Thanks
Ryan

Hi
Tried a full system scan it said it had some ad ware. So i removed it
and it still keeps coming up with this same pop up
thanks
Ryan

 

[Mark Ritchie]

Hey Ryan,

Sorry it took so long for me to get back to you.
I would like you to run Hijackthis and then email me the log file. I will
be able to tell if you have an infection or not.
http://www.hijackthis.de

Download it, and save it to it's own folder, then run it, do a system scan
and save a log file, copy the contents of that file into an email and send
it to mark at livetechsupport.ca and I will have a good look at it.

Alot of times when you have a browser hijack they can be quite tricky to get
rid of.

--
Regards,

Mark Ritchie


**************************************
Computer Problems Dragging you Down?
Let us Fix it for you quickly and remotely!
http://www.livetechsupport.ca
(866)730-5403
**************************************

 

[dellboy_732]

Hey Ryan,

Sorry it took so long for me to get back to you.
I would like you to run Hijackthis and then email me the log file. I will
be able to tell if you have an infection or not.
http://www.hijackthis.de

Download it, and save it to it's own folder, then run it, do a system scan
and save a log file, copy the contents of that file into an email and send
it to mark at livetechsupport.ca and I will have a good look at it.

Alot of times when you have a browser hijack they can be quite tricky to get
rid of.

--
Regards,

Mark Ritchie


**************************************
Computer Problems Dragging you Down?
Let us Fix it for you quickly and remotely!
http://www.livetechsupport.ca
(866)730-5403
**************************************

Hi Mark
that is no trouble thanks for getting back to me i have sent you the
log file for the scan
Thanks
Ryan