Hi,
If you have any other questions, or if that solves the issue, don't hesitate
to reply to this thread
Regards,
Altrus
: Thank you. The answer you provided codified some of the steps that I took to
: identify the issue, namely disabling third-party browser extensions. I'm
: still reviewing the BHO list to determine what might be causing the problem
: and then testing to see if removing the BHO provides the solutsion.
:
: Again, thank you.
:
: "Altrüs" wrote:
:
: > Hi,
: >
: > What spyware scans have you run? Depending on what product or products
you
: > use, you may not have caught all the possible variants. Just in case, take
note
: > of the following "standard" procedure for ridding yourself of spyware. If
you
: > missed a method, try it and see if it works. If you have tried all the steps
: > below, then reply to this thread
: >
: > Also, you may want to confirm that the shortcut you are using (if any)
is
: > valid, and not corrupted. To see if it's a problem with the shortcut, try
the
: > following:
: >
: > Click on Start, then Run.
: > Type, "iexplore.exe"
: > Click OK.
: >
: > If IE opens, then it's a problem with your shortcut. Delete whatever link
you
: > are using, and create a new one.
: >
: > **If using the run dialog to open IE works, then you can also skip the
: > section below, as it would seem your problem stemmed from a bad shortcut
rather
: > than anything evil. However, it's still a good idea to periodically scan
your
: > system for adware and spyware.
: >
: > --
: >
: > First, let's disable all 3rd party applets.
: >
: > Open your control panel, and click on 'Internet Options'.
: > Click on the Advanced Tab, and scroll down to the 'browsing' section.
: > Uncheck the box titled, "Enable third party browser extentions".
: > Click on OK.
: >
: > Now that we've disabled those extentions, let's remove them.
: >
: > This is best done by a program called BHOCop. It,
: > along with the rest of the programs, are freely available.
: > You can download BHOcop, and view an introduction to it,
: > from the following sites:
: >
: > Download from:
: >
http://support.honour.ca/bin/bhocop.zip
: > Introduction at:
: >
http://www.pcmag.com/article2/0,1759,97081,00.asp
: >
: > Once you download the file, run it, and install the program.
: > Then remove all objects you find that you are not familiar
: > with.
: >
: > We'll now have you download some programs which shall aid
: > you in the actual removal of spyware programs which may be
: > running (and causing these problems).
: >
: > First, download AdAware. This is an excellent program which
: > detects and deletes spyware, and other malware programs.
: > AdAware is available from:
: >
: >
http://www.lavasoftusa.com/support/download/
: >
: > After downloading and installing AdAware, *be sure to update
: > it*. This will ensure you are protected against the latest
: > threats. Then, run it.
: >
: > Some versions can be particularly malicious - removing them
: > can cause you to lose your internet connection. Therefore,
: > we'll download the next two programs as precautionary
: > measures. If, after running these programs, you are unable
: > to connect to the internet, you may need to run these
: > programs to fix the connection.
: >
: > They are available here:
: >
: >
http://www.cexx.org/lspfix.htm
: >
: > and
: >
: >
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
: >
: > Directions for the last program can be found here:
: >
http://www.tacktech.com/display.cfm?ttid=257
: >
: > Note: You'll only need to run these programs in the event
: > that removal of the evil programs causes some good
: > components to break. Otherwise, you can safely continue:
: >
: > Next, we'll get CWShredder. This neat program catches
: > variants which may have been missed by AdAware. CWShredder
: > is available from:
: >
: >
http://www.spywareinfo.com/~merijn/files/cwshredder.zip
: >
: > Once again, be sure to update it to ensure the latest threat
: > protection.
: >
: > Lastly, you may find it necessary to rename your HOSTS file.
: > This step is used if you find yourself unable to connect to
: > specific sites. Instructions can be found here:
: >
http://support.honour.ca/ldbh.solutions.php#blockers
: >
: > The above procedures should help you remove these programs
: > and return your computer to a functional state.
: >
: > More information about Adware and Spyware is available here:
: >
: >
http://mvps.org/winhelp2002/unwanted.htm
: >
: > Once you are finished, you are encouraged to run a full system scan with
your
: > antivirus product to ensure that you also clean up and virii which may be on
: > your computer.
: >
: > --
: >
: > If you have any questions or comments, simply post back to this thread.
: >
: > Best regards,
: >
: > Altrus
: >
: >
: >
: > : > : Hello,
: > :
: > : Hoping someone can help. I'm having problems with Internet Explorer 6.0
not
: > : opening. It shows as an active process, I can search the web through my
: > : computer, but IE will not show up when I click on it.
: > :
: > : I've run spyware scans, used the IE fix tool, uninstalled SP2, reinstalled
: > : SP2, but, it will not work. Any suggestions?
: >
: >
: >
: >
: >
