Internet Explorer hanging

[Guest]

Posted this a few days ago. SOmeone replied but did not resolve my problem.
Looking for anymore ideas. I have formatted my computer 2x and install all
drivers and was still getting this error. I have 2 gigs RAM and a AMD 3200
64 bit processer. I use XP pro version SP2 IE6. Here is the error report,
followed by what I did so far....

You chose to end the nonresponsive program, Internet Explorer

To see what data this error report contains, click here... did that and
here
is what you get

szAppName : iexplore.exe szAppVer : 6.0.2900.2180 szModName :
hungapp
szModVer : 0.0.0.0 offset : 00000000


Then I clicked on technical information about the error report...

C:\DOCUME~\Jeff\LOCALS~\Temp\WERfadb.dir00\iexplore.exe.mdmp
C:\DOCUME~\Jeff\LOCALS~\Temp\WERfadb.dir00\appcompat.txt

I did the following

I would first totally delete the TIF folder:
http://www.mvps.org/winhelp2002/delcache.htm
If no joy....

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, MSAS and/or Spybot Search & Destroy to remove
it.

Microsoft Anti-Spyware (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm

Thanks for any help

 

[Frank Saunders, MS-MVP OE]

Posted this a few days ago. SOmeone replied but did not resolve my
problem. Looking for anymore ideas. I have formatted my computer 2x
and install all drivers and was still getting this error. I have 2
gigs RAM and a AMD 3200 64 bit processer. I use XP pro version SP2
IE6. Here is the error report, followed by what I did so far....

Did you post your HijackThis log to an appropriate forum (not here)?

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

I didn't report it cause I reformatted after I did it. From my understanding
is nothing can survive that. The only things I have installed on my computer
were my online trading platform that has worked for 6 months no problem and
never had any issues and all of windows updates and SP2 AVG and adware. Both
of them still come back clean.