Internet disconnects

[Guest]

When I connect on the internet, everything works 100 % until at a stage where
the internet gets slower and slower and after a while I cannot open a webpage
at all. When I look at the properties, I can see that "Sent" is still
active, but "Received" is not getting any bytes at all. When I disconnect
and connect on the internet again, everything is fine again until later when
the whole process starts again. Sometimes the internet drops the line
automatically whereby I must connect again. Mweb says their line is 100 %,
not their problem. I am using Windows XP Professional with IE 6, SP2.
Please help!

 

[Joe Crown]

Well some questions first.

What kind of Internet Connection are you using?

Are you running any file sharing programs?

When I connect on the internet, everything works 100 % until at a stage where
the internet gets slower and slower and after a while I cannot open a webpage
at all. When I look at the properties, I can see that "Sent" is still
active, but "Received" is not getting any bytes at all. When I disconnect
and connect on the internet again, everything is fine again until later when
the whole process starts again. Sometimes the internet drops the line
automatically whereby I must connect again. Mweb says their line is 100 %,
not their problem. I am using Windows XP Professional with IE 6, SP2.
Please help!

--

Don't pay malware vendors - boycott Sony & Symantec for helping them

Please do not contact me directly or ask me to contact you directly for
assistance.

If your question is worth asking, it's worth posting.

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If I sound hostile or arrogant you need to read the following before
posting a question "How To Ask Questions The Smart Way" at
(The site I've linked
to just has this article I think people should read before posting a
technical question.)

 

[Guest]

I have a 64 Kbps ISDN line. Not sure about file sharing programs, but one
that I know of is "LimeWire 4.10.0" installed on my pc.

 

[Joe Crown]

Try your Internet connection without lime wire running in the background.

Here is a list of the File sharing programs I know of.

eDonkey 2000

eMule

Kazaa

Kazaa Lite

BitTorrent (including all of it's variants)

Lime Wire

Bear Share

Grokster

Napster

Now here is a list of programs that either still are nasty or were, but
I haven't found out about them changing yet. I have also included
several software firewalls that I've had a ton of problems with when I
did Tech support for Microsoft. (Remember PC-cillin is both an
anti-virus product & firewall all rolled into one package, which is why
I included it.)

"7FaSST, AdBreak, AIMSTER, alexa, Aornum, At Guard, Attune, AudioGalaxy,
Auriate Radiate, b3d projector, Babylon, backweb, BarginBuddy, BDE,
BearShare, Black Ice Defender, bonzi buddy, ClickTheButton,
ClickTillUWin, comet cursor, CommonName, CommonNames Toolbar, CnsMin,
CyDoor, Ctron, Date Manager, Delfin Media Viewer, download accelerator,
Download Demon, DownloadReceiver, DownloadWare, DSSagent, Enhanced
MediaLoads, ezCyberSearch, Ezula, Fast Net, FavoriteMan, FlashTrack,
Flyswat, Friend Greetings, FTAPP, GAIN, gator, Get Right, Go!Zilla,
GoHip, Gratisware, Grokster, Hotbar, Huntbar, IEPlugin, IGetNet, Ilexia,
Imesh, InetSpeak, Internet Boost, International Ad Delivery By NCase,
Kazaa, iWon something, LimeWire, lop, MarketScore, MediaLoads,
MediaLoads Installer, Micro Surfer, Micrografx (Something), Morpheus,
MP3.com, Napster (old version before Roxio brought it back as I'm not
sure about there version), Net2Phone, Netgo, NetPal, Netsonic, Network
Essentials, Netzip, new.net, No More Ads, NowBox, OfferCompanion,
Onflow, OPTOUT, PadLookup By NCase, PC-cillin, precision time, Quick
Click, radiate, real download, Roger Wilco, savenow, SearchAndBrowse,
SearchExplorer, SecondPower Multimedia Speedbar, SHIELDS UP!, Sidestep,
Spinner, Timesink, TinyBar, Top Text, topmoxie, Trellix web, Trickler,
Turbo Explorer, UCMore, VLoading, Wazam, Web Early, Web Turbo, Web3000,
webCelerator, webHancer, WebShots, webto, windows tools by hotbar,
WinSrv Reg, Wurld (something), WurldMedia, Zero Knowledge Freedom, and
ZoneAlarm"

Also these articles can be used to help troubleshoot this kind of
problem as it might be cause by something running in the background.
This means if the online virus scan didn't find any viruses (remember
your antivirus software is the first thing most viruses attack now) &
both Ad-aware & Spybot Search & Destroy didn't find any critical
components you should do the clean boot troubleshooting to see if it is
another piece of software.

272960 Error Messages Occur When Using Msconfig.exe

310353 How to Perform a Clean Boot in Windows XP

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

One more thing if you do use msconfig you may want to check out the
following site as they list a ton of stuff that shows up on the startup
tab of msconfig.

http://www.sysinfo.org/startupinfo.html

I have a 64 Kbps ISDN line. Not sure about file sharing programs, but one
that I know of is "LimeWire 4.10.0" installed on my pc.

--

Don't pay malware vendors - boycott Sony & Symantec for helping them

Please do not contact me directly or ask me to contact you directly for
assistance.

If your question is worth asking, it's worth posting.

If it’s not worth posting you should have done a search on
http://www.google.com/ http://www.google.com/grphp?hl=en&tab=wg&q= or
http://news.google.com/froogle?hl=en&tab=nf&ned=us&q= before wasting our
time.

If I sound hostile or arrogant you need to read the following before
posting a question "How To Ask Questions The Smart Way" at
(The site I've linked
to just has this article I think people should read before posting a
technical question.)

 

[Hans-Georg Michna]

Not sure about file sharing programs, but one
that I know of is "LimeWire 4.10.0" installed on my pc.

Amanda,

I really don't want to sound condescending, but if you don't
know what software is installed on your computer, then some
people here will consider this a lost cause.

I can think of many possible causes for your computer's behavior
you describe, such as:

* Throttling by your ISP
* A firmware defect in your router, if you have one
* A hardware or driver flaw in the Ethernet or wireless adapter,
perhaps one that was too cheap
* A virus, worm, remote control malware, spam malware, etc.

And some more.

You may have to do some experimentation to find where the defect
lies. And you may have to describe your Internet connection
setup in some detail.

Hans-Georg